Hi,
I have been using this Acer Aspire 4738 laptop for many years with no issue. Running windows 7 and use for my daily work but for last two months it is shutting off intermittently. Complete blank display, sometimes it shows blue screen and asked me to restart.
After restart it still the same problem of shutting off after about 2 min running. I have changed to another internal hard disk to see if it is a software issue but sadly it is not. Also i have replaced new thermal paste and new thermal fan but the same problem occur. The power adapter is tested 19vdc from my dmm.
Can anyone kindly assist in helping to solve the intermittent problem? Thank you in advance.
I have been using this Acer Aspire 4738 laptop for many years with no issue. Running windows 7 and use for my daily work but for last two months it is shutting off intermittently. Complete blank display, sometimes it shows blue screen and asked me to restart.
After restart it still the same problem of shutting off after about 2 min running. I have changed to another internal hard disk to see if it is a software issue but sadly it is not. Also i have replaced new thermal paste and new thermal fan but the same problem occur. The power adapter is tested 19vdc from my dmm.
Can anyone kindly assist in helping to solve the intermittent problem? Thank you in advance.