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Adjusting a Ferguson TV picture size. - model FTV210N.

A

Albert Grennock

Jan 1, 1970
0
Hi

I just bought a Ferguson FTV10N television (might be FTV21ON)
and the picture is a little to big in that the scrolling text at the bottom
of Sky news and BBC news 24 is a little cut off at the bottom.
(basiclly the picture is too big vertiaclly).
Fine I though, I will just find the vertical adjust 'thing' inside the TV
and twiddle that. Trouble is there does not appear to be such a 'thing'
to twiddle. (Not really a great deal inside compared to a real old
television so I assume I have not failed to locate it).

So how do I adjust the picture size (vertically)?

Any help appreciated.

Also who make Ferguson televisions? Do they have a
website? I assume its a brand name but I cannot seem to
locate the manufacturer or a website for Ferguson support.

I guess the lesson is never buy a Ferguson televisioni.

Tia.
 
A

Albert Grennock

Jan 1, 1970
0
Albert Grennock said:
Hi

I just bought a Ferguson FTV10N television (might be FTV21ON)
and the picture is a little to big in that the scrolling text at the bottom
of Sky news and BBC news 24 is a little cut off at the bottom.
(basiclly the picture is too big vertiaclly).
Fine I though, I will just find the vertical adjust 'thing' inside the TV
and twiddle that. Trouble is there does not appear to be such a 'thing'
to twiddle. (Not really a great deal inside compared to a real old
television so I assume I have not failed to locate it).

So how do I adjust the picture size (vertically)?

Any help appreciated.

Also who make Ferguson televisions? Do they have a
website? I assume its a brand name but I cannot seem to
locate the manufacturer or a website for Ferguson support.

I guess the lesson is never buy a Ferguson televisioni.

Tia.

OK it seems the TV will probably have a 'service mode' accessable
via the remote control, only problem is I don't know the 'code'
to activete the service mode.

Incidently the TV has ezactly the same remote control as a Waltham
W14BLK 14 inch colour TV which might be useful in finding the
code.
 
D

Dave D

Jan 1, 1970
0
Albert Grennock said:
Hi

I just bought a Ferguson FTV10N television (might be FTV21ON)
and the picture is a little to big in that the scrolling text at the
bottom
of Sky news and BBC news 24 is a little cut off at the bottom.
(basiclly the picture is too big vertiaclly).
Fine I though, I will just find the vertical adjust 'thing' inside the TV
and twiddle that. Trouble is there does not appear to be such a 'thing'
to twiddle. (Not really a great deal inside compared to a real old
television so I assume I have not failed to locate it).

So how do I adjust the picture size (vertically)?

Is it a new TV? If so, don't adjust anything. It might just have been
misadjusted in the factory, but OTOH it may need repairing. Vertical
overscanning could be symptomatic of a more serious fault, such as an
increase in the rail supplying the vertical output IC, or failing components
in the vertical circuit itself.

Take it back to where you bought it and insist on a repair or refund. If you
mess with the service menu, you can do a lot of damage and void your
warranty.

Dave
 
A

Albert Grennock

Jan 1, 1970
0
Dave D said:
Is it a new TV? If so, don't adjust anything. It might just have been
misadjusted in the factory, but OTOH it may need repairing. Vertical
overscanning could be symptomatic of a more serious fault, such as an
increase in the rail supplying the vertical output IC, or failing components
in the vertical circuit itself.

Take it back to where you bought it and insist on a repair or refund. If you
mess with the service menu, you can do a lot of damage and void your
warranty.



Trouble is its a real pain for me to take it back to the store.
Its a brand new TV I doubt its a fault and a simple adjustment
would fix it.
Becasue I have the appropiate buttons on my PC monitor I can
easilly reproduce the same 'fault' and then fix it.


I doubt I could damage the TV with the service menu anyway,
even if I wanted too (which is a thought).

So any help about accesing the service menu appreciated.
 
J

Jumpster Jiver

Jan 1, 1970
0
I doubt I could damage the TV with the service menu anyway,
even if I wanted too (which is a thought).

So any help about accesing the service menu appreciated.

You certainly can. The settings in a servicce menu are not clearly
always indicated with words such as "vertical size" rather they are
often indicated by numbers or hex codes. If you change certain settings
such as horizontal frequency without realizing it you can cause the TV
to permanently shut down, or go into a mode where you can no longer see
the codes on the CRT and reset them to bring your picture back. Or you
may change tuner frequency settings causing the TV to not be able to
receive off-air channels anymore.
It is even possible to change certain frequencies so far out of normal
that you can cause high voltage components to actually burn out. All it
takes is a few button-presses on your remote control without the correct
information in your hands. Often the only repair in one of those
situations is to replace an EEPROM IC and any damaged components, then
reprogram the correct codes using a special computer interface.
You're much better off bringing the TV back where you got it, or
comparing the same channel on their display model. Your TV may be
misadjusted from the factory, or they may all be adjusted that way.
I've seen many new electronics and other items that came defective from
the factory with the strangest defects. Some of the oddest ones were
air conditioners that were completely empty of refrigerant when removed
from the box. On most units I found NO LEAKS. It seems as though they
somehow forgot to fill them at all at the factory! Great quality control.
 
A

Albert Grennock

Jan 1, 1970
0
Jumpster Jiver said:
You certainly can. The settings in a servicce menu are not clearly
always indicated with words such as "vertical size" rather they are
often indicated by numbers or hex codes. If you change certain settings
such as horizontal frequency without realizing it you can cause the TV
to permanently shut down, or go into a mode where you can no longer see
the codes on the CRT and reset them to bring your picture back. Or you
may change tuner frequency settings causing the TV to not be able to
receive off-air channels anymore.
It is even possible to change certain frequencies so far out of normal
that you can cause high voltage components to actually burn out. All it
takes is a few button-presses on your remote control without the correct
information in your hands. Often the only repair in one of those
situations is to replace an EEPROM IC and any damaged components, then
reprogram the correct codes using a special computer interface.
You're much better off bringing the TV back where you got it, or
comparing the same channel on their display model. Your TV may be
misadjusted from the factory, or they may all be adjusted that way.
I've seen many new electronics and other items that came defective from
the factory with the strangest defects. Some of the oddest ones were
air conditioners that were completely empty of refrigerant when removed
from the box. On most units I found NO LEAKS. It seems as though they
somehow forgot to fill them at all at the factory! Great quality control.
Well obviously I would procede cautiously, if I didn't know what I was doing
I would not do it.
I can't imagine it would be that difficult otherwise it would be difficult
for
engineers/calibrators to work themselves.

Anyway if I did 'break it' I could just take it back as faulty, they could
hardly
prov I broke it no more than they could prove it was me who set the
horizontal size incorrectly because I diiidn't.
It;'s not particularly convienient for me to take it back to the shop at the
moment.
 
B

b

Jan 1, 1970
0
Albert Grennock ha escrito:
Well obviously I would procede cautiously, if I didn't know what I was doing
I would not do it.
I can't imagine it would be that difficult otherwise it would be difficult
for
engineers/calibrators to work themselves.

Anyway if I did 'break it' I could just take it back as faulty, they could
hardly
prov I broke it no more than they could prove it was me who set the
horizontal size incorrectly because I diiidn't.
It;'s not particularly convienient for me to take it back to the shop at the
moment.

You seem determined to complicate matters. You clearly are not
experienced in this type of thing as you haven't even posted the
chassis and you don't appear to know who makes the set. So, on that
basis, the service menu is NO place for have-a-go hobbyists like
yourself without the tools and documentation to rectify any screw-ups
to hand. If you want to avoid further problems TAKE the advice already
given you in earlier posts and get the set back to the shop!
-B.
 
A

Albert Grennock

Jan 1, 1970
0
b said:
Albert Grennock ha escrito:


You seem determined to complicate matters. You clearly are not
experienced in this type of thing as you haven't even posted the
chassis and you don't appear to know who makes the set. So, on that
basis, the service menu is NO place for have-a-go hobbyists like
yourself without the tools and documentation to rectify any screw-ups
to hand. If you want to avoid further problems TAKE the advice already
given you in earlier posts and get the set back to the shop!
-B.

That costs time and money, I expect the shop to come and fix the problem.
I trust they wil pay for a taxi to the shop and back and for someone to
carry it.
 
A

Albert Grennock

Jan 1, 1970
0
b said:
Albert Grennock ha escrito:


You seem determined to complicate matters. You clearly are not
experienced in this type of thing as you haven't even posted the
chassis and you don't appear to know who makes the set. So, on that
basis, the service menu is NO place for have-a-go hobbyists like
yourself without the tools and documentation to rectify any screw-ups
to hand. If you want to avoid further problems TAKE the advice already
given you in earlier posts and get the set back to the shop!
-B.

Actually I found a screw which adjusts the horizontal size to a certain
extent
however the picture is still to big even at maximum adjust. For example
I can only 3/4 of the page number or time on teletext.
 
A

Albert Grennock

Jan 1, 1970
0
Albert Grennock said:
Hi

I just bought a Ferguson FTV10N television (might be FTV21ON)
and the picture is a little to big in that the scrolling text at the bottom
of Sky news and BBC news 24 is a little cut off at the bottom.
(basiclly the picture is too big vertiaclly).
Fine I though, I will just find the vertical adjust 'thing' inside the TV
and twiddle that. Trouble is there does not appear to be such a 'thing'
to twiddle. (Not really a great deal inside compared to a real old
television so I assume I have not failed to locate it).

So how do I adjust the picture size (vertically)?

Any help appreciated.

Also who make Ferguson televisions? Do they have a
website? I assume its a brand name but I cannot seem to
locate the manufacturer or a website for Ferguson support.

I guess the lesson is never buy a Ferguson televisioni.

Tia.
Actually I found a screw which adjusts the horizontal size to a certain
extent
however the picture is still to big even at maximum adjust. For example
I can only 3/4 of the page number or time on teletext.Actually I found a screw which adjusts the horizontal size to a certain
extent
however the picture is still to big even at maximum adjust. For example
I can only 3/4 of the page number or time on teletext.
 
D

Dave D

Jan 1, 1970
0
Albert Grennock said:
Well obviously I would procede cautiously, if I didn't know what I was
doing
I would not do it.


So don't do it, because going off your contributions to this thread, you
clearly don't know anything about them.
I can't imagine it would be that difficult otherwise it would be difficult
for
engineers/calibrators to work themselves.

They have the necessary *training*, Albert.

Service menus are not for non-techies or consumers, they are there
specifically to facilitate adjustment by *trained* assembly opearators, and
for engineers with the necessary skill/training/manuals.

You can render a TV completely unusable by altering service menu settings.
You can also make adjustments which can stress parts beyond their rated
tolerances.

How do you intend to use a service menu without any reference material? Are
you just going to press buttons at random and hope the picture height
shrinks? How are you going to navigate through the menu without
instructions? Which buttons will you use? How will you decipher the coded
abbreviations for each setting? How will you know when you have set the
height up with the correct amount of overscan?

Furthermore, as has already been pointed out, the problem may be due to a
fault. What diagnostic steps will you take to confirm this? What
voltages/waveforms will you check? What will you compare them with? How will
you test capacitors in the vertical output? Do you have an ESR meter? How
will you confirm the supply rail to the vertical output is the correct
voltage?

Give it up for heaven's sake, and take the damn thing back to the shop.

Dave
 
A

Albert Grennock

Jan 1, 1970
0
Dave D said:
So don't do it, because going off your contributions to this thread, you
clearly don't know anything about them.


They have the necessary *training*, Albert.

I don't need *training* because I have a degree in electronics,
it would be more usual for me to provide training to people
with less capabilities.

Service menus are not for non-techies or consumers, they are there
specifically to facilitate adjustment by *trained* assembly opearators, and
for engineers with the necessary skill/training/manuals.

You can render a TV completely unusable by altering service menu settings.
You can also make adjustments which can stress parts beyond their rated
tolerances.

How do you intend to use a service menu without any reference material? Are
you just going to press buttons at random and hope the picture height
shrinks? How are you going to navigate through the menu without
instructions? Which buttons will you use? How will you decipher the coded
abbreviations for each setting? How will you know when you have set the
height up with the correct amount of overscan?

Furthermore, as has already been pointed out, the problem may be due to a
fault. What diagnostic steps will you take to confirm this? What
voltages/waveforms will you check? What will you compare them with? How will
you test capacitors in the vertical output? Do you have an ESR meter? How
will you confirm the supply rail to the vertical output is the correct
voltage?

I have already explained all that, it would be obvious whether it would
be possible to amend the problem or not. If I fix it it's fixed, if I can't
I take it back, I have nothing to lose by trying and I might save a trip
back to the shop.
Give it up for heaven's sake, and take the damn thing back to the shop.

I'm am going to have to go back to the shop anyway because they have
charged me for a 3 year warrrenty which I didn't want (on the other TV
which actually works), another sharp practise by those criminals.
No doubt they will refuse to refund me that too, in which case that
little portable is going to be developing an aweful lot of weird and
wonderful
problems that only someone with a degree in electronics knows how
to induce :O). That £14 warrenty will end up costing them £10,000 :O)
B*stards.
 
T

Tom MacIntyre

Jan 1, 1970
0
I don't need *training* because I have a degree in electronics,
it would be more usual for me to provide training to people
with less capabilities.

As an electronics repair person, I once repaired a set that belonged
to an electrical engineer, a man who insturcted me when I studied
electronics engineering technology years earlier. Just because you
know electronics does not mean that you can handle every problem.

Tom
 
A

Albert Grennock

Jan 1, 1970
0
Tom MacIntyre said:
As an electronics repair person, I once repaired a set that belonged
to an electrical engineer, a man who insturcted me when I studied
electronics engineering technology years earlier. Just because you
know electronics does not mean that you can handle every problem.

Tom

I have no doubt that if he had the time/inclination he could probably have
fixed it himself, I suspect he has more profitable ways to spend his time.
In my case I am recovering from an accident which makes lugginig
a TV set about rather less practical than having a go at repairing it
myself.
 
P

Peter Duck

Jan 1, 1970
0
In message <[email protected]>
I don't need *training* because I have a degree in electronics,
it would be more usual for me to provide training to people
with less capabilities.

You clearly don't understand the great difference between 'education'
and relevant/specific 'training', for which trainees' prior capability
is often irrelevant.

'A degree in electronics' could give you claim only to 'some education',
but you're labelling yourself as, in a broader sense, 'woefully
ill-educated' to to the point that one wonders at your employability as
a provider of training ...
 
A

Albert Grennock

Jan 1, 1970
0
Peter Duck said:
In message <[email protected]>



You clearly don't understand the great difference between 'education'
and relevant/specific 'training', for which trainees' prior capability
is often irrelevant.

'A degree in electronics' could give you claim only to 'some education',
but you're labelling yourself as, in a broader sense, 'woefully
ill-educated' to to the point that one wonders at your employability as
a provider of training ...

Not really sure what your garbled and ill-constructed sentences are failing
to
say.

I have some education, but more importantly a highly functional brain
(stop laughing at the back), you could train a monkey to repair a TV
but only a wise monkey would be able to figure out how to do it
himself.
As for providing training I cannot think of anythng more boring, even
as an oppertunity for light entertainment.
 
A

Anna Daptor

Jan 1, 1970
0
Albert Grennock said:
Not really sure what your garbled and ill-constructed sentences are
failing
to
say.

I have some education, but more importantly a highly functional brain
(stop laughing at the back), you could train a monkey to repair a TV
but only a wise monkey would be able to figure out how to do it
himself.

Well, go do that then if your so clever and stop coming here asking for
help -as your obviously beyond it.
 
A

Albert Grennock

Jan 1, 1970
0
Anna Daptor said:
Well, go do that then if your so clever and stop coming here asking for
help -as your obviously beyond it.

ASking for information, not help, there is a difference you know.
 
A

Albert Grennock

Jan 1, 1970
0
Albert Grennock said:
Hi

I just bought a Ferguson FTV10N television (might be FTV21ON)
and the picture is a little to big in that the scrolling text at the bottom
of Sky news and BBC news 24 is a little cut off at the bottom.
(basiclly the picture is too big vertiaclly).
Fine I though, I will just find the vertical adjust 'thing' inside the TV
and twiddle that. Trouble is there does not appear to be such a 'thing'
to twiddle. (Not really a great deal inside compared to a real old
television so I assume I have not failed to locate it).

So how do I adjust the picture size (vertically)?

Any help appreciated.

Also who make Ferguson televisions? Do they have a
website? I assume its a brand name but I cannot seem to
locate the manufacturer or a website for Ferguson support.

I guess the lesson is never buy a Ferguson televisioni.

Tia.

Anyway been back to the shop and got a refund of the warrenty
I didn't want, upsetting the nice girl on support because I wanted my
money back cash and they would only put it back on my card.

I also had a look at the other models on display which all had the
same fault, a sales assistant tried to say that they could be adjusted
with the manual but I was well armed with the facts and he
eventually admitted they were all faulty "thats why they are cheaper".
Well there was no indication that the sets were sold cheap with a fault
so I believe Curry's have broken criminal law here, knowlinig selling
faulty goods, still that won't come as a shock to anyone.

Why we allow these criminals to trade in our high streets is beyond me.

I guess we have to blame our corrupt political system.

End of.

Don't think I will be buying my new PC from these crooks now.
 
L

Laurence Taylor

Jan 1, 1970
0
Albert said:
Anyway been back to the shop and got a refund of the warrenty
I didn't want, upsetting the nice girl on support because I wanted my
money back cash and they would only put it back on my card.

It is against the creadit card company's terms to give a cash refund
on a card sale - it has to go back to the card it was debited against.



--

rgds
LAurence

....This is an honour virus: please wipe your files and tell all your
friends
 
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