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American HP camera exploded when used in europe

Hi!

I recently bought an HP R707 camera in the united states. I brought it
with me to Europe over christmas. When I plugged it into the wall (the
voltage is 220) and took a picture at the same time it seemed to be
more than the camera could handle. An exploding sound came from within
the camera (kind of like a fire cracker), and since then it has not
been working in any way. I was aware of the voltage difference (in the
US it is only 110), but the power supply that came with the camera said
"input: 110-240V, so I reasoned there should be no danger...

Have anyone experienced something similar? What precautions can you
take in the future? What about laptops, will they also explode?

I Would be most grateful for any information.

Anders
 
A

A Man

Jan 1, 1970
0
You cannot use US electronics in Europe, and vice versa, without a voltage
adapter. US=110v, Europe=220v in many places. You just fried your own camera
and it's probably not covered under warrenty.

Before using ANY electronics from the US in Europe, you must be absolutely
sure what the voltage is in the place you are staying and use the correct
adapter.
 
C

Christian HOSTELET

Jan 1, 1970
0
Hi!

I recently bought an HP R707 camera in the united states. I brought it
with me to Europe over christmas. When I plugged it into the wall (the
voltage is 220) and took a picture at the same time it seemed to be
more than the camera could handle. An exploding sound came from within
the camera (kind of like a fire cracker), and since then it has not
been working in any way. I was aware of the voltage difference (in the
US it is only 110), but the power supply that came with the camera said
"input: 110-240V, so I reasoned there should be no danger...

Have anyone experienced something similar? What precautions can you
take in the future? What about laptops, will they also explode?

I Would be most grateful for any information.

Anders

Hello Anders,

Except if specifically for North America, the specifications are different,
this
Photosmart device is sold with an universal adapter which supports 100-240V
50-60Hz.
So, probably, that should not be the issue.
 
P

Phil Allison

Jan 1, 1970
0
I recently bought an HP R707 camera in the united states. I brought it
with me to Europe over christmas. When I plugged it into the wall (the
voltage is 220) and took a picture at the same time it seemed to be
more than the camera could handle. An exploding sound came from within
the camera (kind of like a fire cracker), and since then it has not
been working in any way. I was aware of the voltage difference (in the
US it is only 110), but the power supply that came with the camera said
"input: 110-240V, so I reasoned there should be no danger...

Have anyone experienced something similar? What precautions can you
take in the future? What about laptops, will they also explode?

I Would be most grateful for any information.


** That should not have happened.

The power adaptor or the camera or both are now faulty.

Ought to be covered by warranty.



.......... Phil
 
R

Rich Grise

Jan 1, 1970
0
Hi!

I recently bought an HP R707 camera in the united states. I brought it
with me to Europe over christmas. When I plugged it into the wall (the
voltage is 220) and took a picture at the same time it seemed to be
more than the camera could handle. An exploding sound came from within
the camera (kind of like a fire cracker), and since then it has not
been working in any way. I was aware of the voltage difference (in the
US it is only 110), but the power supply that came with the camera said
"input: 110-240V, so I reasoned there should be no danger...

Have anyone experienced something similar? What precautions can you
take in the future? What about laptops, will they also explode?

I Would be most grateful for any information.

Anders

If the adapter really said, "input: 110-240V", then take it back to the
store and get a warrenty replacement.

If it didn't, and you plugged a 115V appliance into 240V, you're
out of luck, you've destroyed it, and you will have to buy a new
one or pay probably more than the cost of a new unit for repairs.

Sorry! )-;
Rich
 
D

Don Klipstein

Jan 1, 1970
0
You cannot use US electronics in Europe, and vice versa, without a voltage
adapter. US=110v, Europe=220v in many places. You just fried your own camera
and it's probably not covered under warrenty.

Before using ANY electronics from the US in Europe, you must be absolutely
sure what the voltage is in the place you are staying and use the correct
adapter.

Actually, there now are some low voltage DC power supply circuits that
do well from both 110-120 and 220-240 volts AC.

It appears to me that the original poster had either a defective power
supply or a defectively documented one.

- Don Klipstein ([email protected])
 
P

Pooh Bear

Jan 1, 1970
0
A said:
You cannot use US electronics in Europe, and vice versa, without a voltage
adapter.

Complete rubbish.

Many products come with 'universal' AC adapters now that will operate off any
line voltage worldwide.

Graham
 
P

Pooh Bear

Jan 1, 1970
0
Hi!

I recently bought an HP R707 camera in the united states. I brought it
with me to Europe over christmas. When I plugged it into the wall (the
voltage is 220) and took a picture at the same time it seemed to be
more than the camera could handle. An exploding sound came from within
the camera (kind of like a fire cracker), and since then it has not
been working in any way. I was aware of the voltage difference (in the
US it is only 110), but the power supply that came with the camera said
"input: 110-240V, so I reasoned there should be no danger...

You reasoned correctly. I assume there was no 'voltage switch' ?

You clearly had a defective power supply. Get it ( and the camera )
replaced under warranty.

Graham
 
B

Bob Masta

Jan 1, 1970
0
Hi!

I recently bought an HP R707 camera in the united states. I brought it
with me to Europe over christmas. When I plugged it into the wall (the
voltage is 220) and took a picture at the same time it seemed to be
more than the camera could handle. An exploding sound came from within
the camera (kind of like a fire cracker), and since then it has not
been working in any way. I was aware of the voltage difference (in the
US it is only 110), but the power supply that came with the camera said
"input: 110-240V, so I reasoned there should be no danger...
Some supplies with dual voltage input require
you to manually switch between the 120 and 240
settings. The switch is usually inconspicuous and
deliberately not easy to change, typically a screwdriver
slot. Can it be that you had one of those, and didn't
change the setting?


Bob Masta
dqatechATdaqartaDOTcom

D A Q A R T A
Data AcQuisition And Real-Time Analysis
www.daqarta.com
Home of DaqGen, the FREEWARE signal generator
 
J

Jasen Betts

Jan 1, 1970
0
Some supplies with dual voltage input require
you to manually switch between the 120 and 240
settings. The switch is usually inconspicuous and
deliberately not easy to change, typically a screwdriver
slot. Can it be that you had one of those, and didn't
change the setting?

Those units typically list two input ranges 110-120, 220-240 etc
rather than a single voltage range. the switch is usually close
to the voltage label.
 
P

Pipo

Jan 1, 1970
0
Hi!
I recently bought an HP R707 camera in the united states. I brought it
with me to Europe over christmas. When I plugged it into the wall (the
voltage is 220) and took a picture at the same time it seemed to be
more than the camera could handle. An exploding sound came from within
the camera (kind of like a fire cracker), and since then it has not
been working in any way. I was aware of the voltage difference (in the
US it is only 110), but the power supply that came with the camera said
"input: 110-240V, so I reasoned there should be no danger...

Have anyone experienced something similar? What precautions can you
take in the future? What about laptops, will they also explode?

I Would be most grateful for any information.

Anders

Hi,

Probably a defective adaptor. Probably only tested for 110, not for
230 Volts.

Pieter
 
P

Pipo

Jan 1, 1970
0
Hi!
I recently bought an HP R707 camera in the united states. I brought it
with me to Europe over christmas. When I plugged it into the wall (the
voltage is 220) and took a picture at the same time it seemed to be
more than the camera could handle. An exploding sound came from within
the camera (kind of like a fire cracker), and since then it has not
been working in any way. I was aware of the voltage difference (in the
US it is only 110), but the power supply that came with the camera said
"input: 110-240V, so I reasoned there should be no danger...

Have anyone experienced something similar? What precautions can you
take in the future? What about laptops, will they also explode?

I Would be most grateful for any information.

Anders

Hi,

I have a HP too. I noticed another strange thing: each time our camera
passes customs, the battery suddenly is empty. Even if it was
completely charged. Maybe some electronics inside gets triggered, or
some data gets lost?

Remove the battery, wait 30 seconds, install it again, and recharge
it. That works for us.

Pieter
 
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