Arrow Electronics

[Dirk Bruere at NeoPax]

Hell, who does?


Just go here

http://www.arrownac.com/

and type a part number, 2N7002 for instance. Works fine, a whole lot
easier than a phone call.

If you do want to buy, get yourself assigned a sales rep. This isn't
Mouser, so they probably don't want the hobbyist business.

Nor, apparently, that of startups.
Which is why any future bulk buys will go to Future


Dirk

http://www.onetribe.me.uk - The UK's only occult talk show
Presented by Dirk Bruere and Marc Power on ResonanceFM 104.4
http://www.resonancefm.com

 

[Dirk Bruere at NeoPax]

I don't use them very often but I've never had any problems with Arrow
UK.

Leon

Once you have an account.
Try getting some info without one.

--
Dirk

http://www.onetribe.me.uk - The UK's only occult talk show
Presented by Dirk Bruere and Marc Power on ResonanceFM 104.4
http://www.resonancefm.com

 

[Homer J Simpson]

I walk into the office, it's dark and there appears to be a guy behind
the counter. All I can see is the reflection of his eyeballs.

I say "I want to pay a book fine"

Perhaps the sign was descriptive and not declarative?

"FINE OFFICE"

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[Joerg]

Don't know why people react that way, but try contacting a local rep,
if they have one. The reps are often a lot more energetic at getting
you info and quotes than the factory is.

Me, I'd have wished them a good day and called a competitor after their
experience question. Just imagine, a car sales guy asking whether you
have experience driving a car. Or the cashier at a hardware store
wanting to know how well you can handle a rotary hammer.

Arrow was always good to me, and so were the other large ones. With
smaller distributors it's a mixed bag. Some I found quite worthless. No
calls back and so on. Or they were stuck in crusted medieval sales
concepts such as regionalism. With smaller ones it often goes like this:

Them: How many per year?
Me: About 150,000, but only my client knows for sure.
Them: Can you tell me your client's name?
Me: Nope.
Them: Will production be in Sacramento?
Me: No, either China or Malaysia.
Them: Gasp...

 

[Joerg]

Once you have an account.
Try getting some info without one.

I get lots of valuable info from them. Some of it hot off the griddle
before the public knows. Plus invitations when the local rep thinks it
could interest me. It's great, and in the end has brought them lots of
biz through my clients (but almost never in this region).

And no, I do not have an account.

 

[Joerg]

Same here for 3 LVDT makers.
Me. What's the energising frequency for your ABC device?
Them. Don't know.
Me. How can you design, manufacture, offer for sale yet not know essential
details?.
Them. You buy the LVDT processing unit, it supplies the frequency.
Me. Don't want a damned black box, you're not advertising black boxes,
you're advertising nice LVDTs, I want a nice LVDT.
Them. People no longer make custom black boxes, they buy them from us along
with the LVDTs.
Me. Bye

It's called 'lock-in'. The modern way to make money y'know.

Just had that with a laser diode box.

Us: Can we have a schematic?
Them: Nope.
Us: But we need to know the timing for our PID margins.
Them: It's confidential, we cannot release any details.
Us: Ok then, well design it out. Good day.

When they come back all whining it'll be too late because I've finished
that part of the design and it works fine. Their module is out for good.
The client had to pay for my time but now they have a much cheaper
solution that is also ready for production.

 

[Don Lancaster]

Don't know why people react that way, but try contacting a local rep,
if they have one. The reps are often a lot more energetic at getting
you info and quotes than the factory is.

John

Surely you are joking.

In four decades, I have NEVER gotten ANYTHING useful out of an Arizona
Manufacturer's rep.

They are the vilest of the vile.

--
Many thanks,

Don Lancaster voice phone: (928)428-4073
Synergetics 3860 West First Street Box 809 Thatcher, AZ 85552
rss: http://www.tinaja.com/whtnu.xml email: [email protected]

Please visit my GURU's LAIR web site at http://www.tinaja.com

 

[John Larkin]

Surely you are joking.

In four decades, I have NEVER gotten ANYTHING useful out of an Arizona
Manufacturer's rep.

They are the vilest of the vile.

The reps around here are usually pretty good. They seem also to be
eager to have accounts in San Francisco (we're two blocks from the
Zuni Cafe) so they like to call on us. I'd imagine there'd be less
enthusiam for a rep to make a 200 mile drive across the parched
wastelands.

They also have the problem that they often have suits fly in, from
their principles, and they have to squire them around for a couple of
days, and need victims to inflict them on. If I provide such a service
to a rep, they know that they owe me big-time.

John

 

[John Larkin]

Just had that with a laser diode box.

Us: Can we have a schematic?
Them: Nope.
Us: But we need to know the timing for our PID margins.
Them: It's confidential, we cannot release any details.
Us: Ok then, well design it out. Good day.

When they come back all whining it'll be too late because I've finished
that part of the design and it works fine. Their module is out for good.
The client had to pay for my time but now they have a much cheaper
solution that is also ready for production.

As my old mentor Melvin Goldstein taught me, the easiest thing in the
world is not to sell.

John

 

[Spehro Pefhany]

The reps around here are usually pretty good. They seem also to be
eager to have accounts in San Francisco (we're two blocks from the
Zuni Cafe) so they like to call on us. I'd imagine there'd be less
enthusiam for a rep to make a 200 mile drive across the parched
wastelands.

They also have the problem that they often have suits fly in, from
their principles, and they have to squire them around for a couple of

^^^^^^^^^^^
principals. They don't have any principles. ;-)

days, and need victims to inflict them on. If I provide such a service
to a rep, they know that they owe me big-time.

John

Best regards,
Spehro Pefhany

 

[mpm]

Or they were stuck in crusted medieval sales

concepts such as regionalism. > Regards, Joerg

OK - I just have to share this pet peeve.

No matter where I am, any time I buy batteries at Radio Shack I get
the same:

"What are you going to use 'em for?"

I suppose there are a few people out there who don't know what battery
they need, but this question is really, really annoying to those of us
who do!! I wonder sometimes whether A) they're really interested in
an answer -- any answer, or B) might actually be in a position to
offer selection advice, or C) maybe it's just an internal joke to
them.

Sometimes I just make stuff up.

-mpm

 

[Dirk Bruere at NeoPax]

Or they were stuck in crusted medieval sales

OK - I just have to share this pet peeve.

No matter where I am, any time I buy batteries at Radio Shack I get
the same:

"What are you going to use 'em for?"

I suppose there are a few people out there who don't know what battery
they need, but this question is really, really annoying to those of us
who do!! I wonder sometimes whether A) they're really interested in
an answer -- any answer, or B) might actually be in a position to
offer selection advice, or C) maybe it's just an internal joke to
them.

Sometimes I just make stuff up.

-mpm

"Well, I'm a bit undecided. Either for making bombs or hollowing out and
using to smuggle drugs."

--
Dirk

http://www.onetribe.me.uk - The UK's only occult talk show
Presented by Dirk Bruere and Marc Power on ResonanceFM 104.4
http://www.resonancefm.com

 

[Dirk Bruere at NeoPax]

I get lots of valuable info from them. Some of it hot off the griddle
before the public knows. Plus invitations when the local rep thinks it
could interest me. It's great, and in the end has brought them lots of
biz through my clients (but almost never in this region).

And no, I do not have an account.

Then maybe you're not in Britain?

--
Dirk

http://www.onetribe.me.uk - The UK's only occult talk show
Presented by Dirk Bruere and Marc Power on ResonanceFM 104.4
http://www.resonancefm.com

 

[Homer J Simpson]

No matter where I am, any time I buy batteries at Radio Shack I get
the same:

"What are you going to use 'em for?"

Rectal play?


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[John Larkin]

Rectal play?

Gosh, you do have a thing.

John

 

[Homer J Simpson]

Gosh, you do have a thing.

I was channelling you when I wrote that.


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[YD]

Late at night, by candle light, Dirk Bruere at NeoPax

Then maybe you're not in Britain?

Maybe just had a bad day. Try again with a different saleshuman.

- YD.

 

[Joerg]

Then maybe you're not in Britain?

I am in the US. But even in Germany I did not have problems. It was
mostly other distributors over there, such as EBV or Spoerle. Some
companies had direct support like Analog Devices. That one, BTW, was the
absolute best.

 

[Dirk Bruere at NeoPax]

Late at night, by candle light, Dirk Bruere at NeoPax


Maybe just had a bad day. Try again with a different saleshuman.

In which case I'd narrow it down to the Bedford UK, office.

--
Dirk

http://www.onetribe.me.uk - The UK's only occult talk show
Presented by Dirk Bruere and Marc Power on ResonanceFM 104.4
http://www.resonancefm.com

 

[John Larkin]

I was channelling you when I wrote that.

Why don't you find some HVAC group, or some scat-lover rectal play
group, to annoy? Your coarse brand of humor, and your brand of
technical expertise, might be more appropriate there.


John