# Bonus Programs

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#### James B

Jan 1, 1970
0
Does anyone know how to set up a bonus program? I am looking for something
that would work for Dispatchers and Techs. Has anyone here tried this and
what kind of results did you get? What are the avantages or disadvantages?

James

J

#### jackcsg

Jan 1, 1970
0
James B said:
Does anyone know how to set up a bonus program? I am looking for something
that would work for Dispatchers and Techs. Has anyone here tried this and
what kind of results did you get? What are the avantages or disadvantages?

James
Don't try to bullshit around with your employee's, if they're good...pay
them well. Their families can ill afford to live by incentives. I've heard
these broken promises a thousand times by employers.
I think I'm pointing out a dis-advantage.

Jack

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#### Norm Mugford

Jan 1, 1970
0
Sounds like the same work policies I have here, Jim....
If you put in a good days work.....I pay a good days wages......
If you want to goof off, goof off on someone else's time.

Norm Mugford

J

#### J. Sloud

Jan 1, 1970
0
Does anyone know how to set up a bonus program? I am looking for something
that would work for Dispatchers and Techs. Has anyone here tried this and
what kind of results did you get? What are the avantages or disadvantages?

James

I'm a firm believer in paying all employees, at least in part, based
on their performance. Let's face it, people are motivated by money.
However, research has shown they're more motivated by how they feel
about their job, their employer, their working conditions, etc. By
creating a working environment where employees feel like part of a
team striving towards a common goal, you will see production
increases. One way to do this is to provide bonuses to a group of
employees based on a team number or you can have individual incentives
based on performance. The first step is to identify a metric by which
you measure your employees. You have to be able to quantify the
results of the employees work in order to measure, evaluate, and
reward. Determine what's important in that employee's job function.
Then find a way to measure it and pay a percentage based on meeting
that target. For salespeople, it's easy. They're paid a commission
based on the dollars they generate for the company, either as sales or
a percentage of the profit. There's no reason that other employees
can't be paid in the same way. Just remember to keep it simple, make
sure it's tied to the specific criteria that you want to improve, and
make sure the employee understands what is necessary to meet the
goals.

Do a google search for expectancy theory, equity theory, and the job

Also google "Pike Place Fish" for a look at how employees are
motivated by more than money.

J

#### J. Sloud

Jan 1, 1970
0
Your mistake was that you paid based on only part of what makes a good
installer: speed. You need to measure and pay on quality as well.

Do you track go-backs and other quality control metrics? A bonus
program for installers should track more than just speed. Ideally,
you'd want something that paid on a longer term basis like a monthly
plan that took into account productivity, estimated vs. actual
profitability, quality control, etc.

J

#### J. Sloud

Jan 1, 1970
0
People with the acceptable ethic are those who look for the next hardest things
to do. And do it.

Those are the easy ones to manage/ coach/ lead. The problem is that
they're few and far between. Creating an atmosphere that attracts and
retains these people is a great idea. However, good leaders coach
through people of lesser work ethic/ talent to accomplish goals. That
is the secret of motivation.

P

#### petem

Jan 1, 1970
0
James B said:
Does anyone know how to set up a bonus program? I am looking for something
that would work for Dispatchers and Techs. Has anyone here tried this and
what kind of results did you get? What are the avantages or disadvantages?

James

Hi ,
About 8 years ago my company started a bonus program,the idea is fine...but
be carefull on what you will make the decision that abonus is required or
not..

The first month it was based on the number of service call someone would

Soon it was obvious that some guys where entering and getting out of house
so fast that it was impossible for them to do a good job..

One other thing...some guys were doing more complicated job on cameras and
access system and were not able to make enough call to have a bonus..(even
if they did more difficult job)

So they came with the idea of giving it to poeple that would come back with
the more money collected on job site...

So the access/cameras guys were happy(one call and they could sell more then
a month worth of PIR/contact/panel) a guys on B/A could not compete...
And most of the residential client in that company used to have a location
contract that cover all the parts/labor or a service contract...so nothing
to bill

So some guys were forgetting about contract and charged the customer...some
didnt argue and paid...but a lot didnt said so and all kind of trouble
started at the office..

As you can see,if you put a carrot in front of a mule it will try to grab
it,wich ever way it can.....

Becarefull on what you will base your bonus cause if there is a way to
optain it more easily then doing its job properly...someone will do it...

And of course some will be happy,but some will not....is it worth the
agravation?

Pierre

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#### Marc

Jan 1, 1970
0
Do the door hangers work?
What are on the door hangers?

--

Installers & Techs get their own business cards with their name on it, also
door-hanger cards. If I sell a system as a result of them giving people
their card/door hanger the installer/tech gets a spiff...in cash. They DON'T
sell to the client, I do that. When they're installing a system, I require
that they at least hit 4 or 5 surrounding homes with door hangers...no door
bell ringing allowed.

| Does anyone know how to set up a bonus program? I am looking for something
| that would work for Dispatchers and Techs. Has anyone here tried this and
| what kind of results did you get? What are the avantages or disadvantages?
|
| James
|
|

J

#### James B

Jan 1, 1970
0
I take it most on this NG do not pay or recieve a bonus. Our company pays us
fairly well but of course it could be better. I think if the pay was not
good we would have a high turnover. The competition is always looking for
people with experience. We are a smaller company and dont have a lot of the
benefits a larger company may have. A bonus program sounded like a way to
help us get a little extra money at the same time help build the company
faster. "Withought straining the companys check book". I dont think we want
to give a bonus for the guy who is doing his job, his wage should be fine
for that. But rather the guy who does his job plus ??anything that may help
build the company?? or something to that effect. thanks for the ideas and
comments. If anyone has any more I would like to hear them.

James

R

#### Robert L. Bass

Jan 1, 1970
0
For the guy that does his job "plus" compared
to all the others ......... his bonus is called ......
.... " a raise in pay" and eventually, a promotion
to a position of higer authority...

If this poster had any employees this might be a policy.

F

#### Frank Olson

Jan 1, 1970
0
Robert L. Bass said:
If this poster had any employees <snip>

As opposed to what?? Assistants??

J

#### jackcsg

Jan 1, 1970
0
Frank Olson said:
As opposed to what?? Assistants??
I thought Jim meant working yourself to death....to a higher position of
authority....
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^------------------------------------.......
;-{}

R

#### Robert L. Bass

Jan 1, 1970
0
As opposed to what?? Assistants??

Did you send him your resume?

F

#### Frank Olson

Jan 1, 1970
0
Robert L. Bass said:
Did you send him your resume?

Heh... I wouldn't mind working in "Noo Yawk" at all. I hear the babes
there are (in the words of "Tony the Tiger") G-R-R-E-A-T!!! ;-)

R

#### Robert L. Bass

Jan 1, 1970
0
Heh... I wouldn't mind working in "Noo Yawk"
at all...

Do you think he can afford you?
I hear the babes there are (in the words
of "Tony the Tiger") G-R-R-E-A-T!!! ;-)

I've found that there are beautiful and ...er, not-so-beautiful women
everywhere. I'm happily married to a very lovely lady so I could care less
what the ones in NYC look like. However, if I were still single I'd still
prefer a Brasileira. :^)

R

#### Robert L. Bass

Jan 1, 1970
0
That means street slut .......... doesn't it?

Perhaps, but you're already married to some other guy.

G

#### G. Morgan

Jan 1, 1970
0
Subject: Re: Bonus Programs
Newsgroup: alt.security.alarms
=> Robert L. Bass <= said:
Do you think he can afford you?

I've found that there are beautiful and ...er, not-so-beautiful women
everywhere. I'm happily married to a very lovely lady so I could care less
what the ones in NYC look like. However, if I were still single I'd still
prefer a Brasileira. :^)

Seriously Robert, how much does a bride cost in Brazil? I'm not into bars
anymore -- and the nice girls at church have been spoken for. I need your
assistance. I'd like to settle down with a nice woman. How much did yours
cost?

Of course -- I would want to pay more -- you obviously picked from the clearance
rack, judging by your wedding photos. And I would prefer a non-whore. So tell
me what you paid and I'll do the math and add the 30% markup you skimped on.

R

#### Robert L. Bass

Jan 1, 1970
0

Unlike you, mine is neither for sale nor for rent. :^)
Seriously Robert, how much does a bride cost
in Brazil?

For you, about $30,000,000. I'm not into bars anymore... Finally found Mr. Right, did you? -- and the nice girls at church have been spoken for... When was the last time you stumbled in the door? I need your assistance... That's not an option. I'd like to settle down with a nice woman... Jiminex will be heart broken. F #### Frank Olson Jan 1, 1970 0 .. - Unlike you, mine is neither for sale nor for rent. :^) - For you, about$30,000,000.

- Finally found Mr. Right, did you?

- When was the last time you stumbled in the door?

- That's not an option.

- Jiminex will be heart broken.

And all of the above responses from a former "lay minister"... Tsk!!!

M

#### Mark Leuck

Jan 1, 1970
0
Frank Olson said:
.
- Unlike you, mine is neither for sale nor for rent. :^)

- Finally found Mr. Right, did you?

- When was the last time you stumbled in the door?

- That's not an option.

- Jiminex will be heart broken.

And all of the above responses from a former "lay minister"... Tsk!!!

He never really did say what the "lay" stood for

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