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Brookstone Recover 3D Massage chair - Intensity control not working

BILZER

Dec 5, 2021
2
Joined
Dec 5, 2021
Messages
2
I have a Brookstone Recover 3D Massage chair and just replaced the up/down motor with a replacement motor. The up/down feature now works again but I cannot get the intensity to increase from level 1. On the remote I can push the intensity level from 1 to 5 and although the intensity level shows on the remote that it is increasing, the intensity stays at level 1 no matter what setting is selected. I have swapped out another remote and unfortunately it does the same thing. Any suggestions on how to get the intensity control working again? I have plugged and unplugged the remote controller several times as well as the two plug connections going from the motor to the control board.
 

mz9201ju

Dec 5, 2022
1
Joined
Dec 5, 2022
Messages
1
Hi can you please share the motor you bought? please I am having the same issue. My up and down motor is not working and when I push the up and down roller it works for a second and stops.
Can you please share your finding. Thank you so much for all your help.
 

BILZER

Dec 5, 2021
2
Joined
Dec 5, 2021
Messages
2
I was able to get a new motor, but the intensity is stuck on level 1. I will try and research the motor part # if you still need it
 
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