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Changing the call out phone number??

A

AngryOldWhiteGuy

Jan 1, 1970
0
I have an alarm system that came with the house - we don't have it
monitored, and it's currently showing an amber "Trouble" indicator because
(so I've been told) there's no call out number that it can verify - so I'd
like to set it up so that if there's a condition that'd cause the system to
call a monitoring service, I'll get the call on my phone. It's a DSC Power
832 system - can anyone point me to how I could program it to call my
phone - if that's not possible, is there any way to eliminate the condition
that's lighting the trouble light?

Thanks!
 
A

AngryOldWhiteGuy

Jan 1, 1970
0
DUH . . .

Never mind - I just realized that since we do not have a land line (just a
VoIP), there's no active phone line for the device to use to call out - so
programming it to call me won't do any good because there's no active line
available for it to call out on.

Thanks anyway
 
G

G. Morgan

Jan 1, 1970
0
AngryOldWhiteGuy said:
I have an alarm system that came with the house - we don't have it
monitored, and it's currently showing an amber "Trouble" indicator because
(so I've been told) there's no call out number that it can verify - so I'd
like to set it up so that if there's a condition that'd cause the system to
call a monitoring service, I'll get the call on my phone. It's a DSC Power
832 system - can anyone point me to how I could program it to call my
phone - if that's not possible, is there any way to eliminate the condition
that's lighting the trouble light?

Always willing to help an Angry Old White Guy.

Unfortunately Sir, the alarm is trying to dial a receiver and changing
the number to your own will not help. It will keep on trying to connect
to a receiver, and the trouble light will never go away. The trouble
you're getting is likely "Failure to communicate".

Now the next big question, are you comfortable programming this thing?
Have you seen the 'installers' manual?

Since you own the system, you can negotiate a good deal on monitoring
from a local dealer or ....

If not, you may want to contact this fellow (he may be able to dial-in
to your system and reprogram it):

Jim Rojas
Technical Manuals Online!
http://www.tech-man.com
8002 Cornwall Lane
Tampa, FL 33615-4604
813-884-6335
813-440-6653 Fax
AOL: rojas813
MSN: [email protected]
Yahoo: jimrojas
ICQ: 20116219
 
G

G. Morgan

Jan 1, 1970
0
AngryOldWhiteGuy said:
Never mind - I just realized that since we do not have a land line (just a
VoIP), there's no active phone line for the device to use to call out - so
programming it to call me won't do any good because there's no active line
available for it to call out on.

You still need to disable the dialer if you are to clear the trouble
light.

Alarms can be monitored via VOIP sometimes. A cellular backup is
preferred for those situations.
 
A

AngryOldWhiteGuy

Jan 1, 1970
0
G. Morgan said:
Always willing to help an Angry Old White Guy.

Unfortunately Sir, the alarm is trying to dial a receiver and changing
the number to your own will not help. It will keep on trying to connect
to a receiver, and the trouble light will never go away. The trouble
you're getting is likely "Failure to communicate".

Now the next big question, are you comfortable programming this thing?
Have you seen the 'installers' manual?

Since you own the system, you can negotiate a good deal on monitoring
from a local dealer or ....

If not, you may want to contact this fellow (he may be able to dial-in
to your system and reprogram it):

Jim Rojas
Technical Manuals Online!
http://www.tech-man.com
8002 Cornwall Lane
Tampa, FL 33615-4604
813-884-6335
813-440-6653 Fax
AOL: rojas813
MSN: [email protected]
Yahoo: jimrojas
ICQ: 20116219

I am pretty sure that there isn't a dial in capability - I'll have to look
into re-programming it myself - disabling the dialer shouldn't be that
difficult, huh??
 
B

Bob La Londe

Jan 1, 1970
0
AngryOldWhiteGuy said:
I am pretty sure that there isn't a dial in capability - I'll have to look
into re-programming it myself - disabling the dialer shouldn't be that
difficult, huh??

Déjà vu... all over again.
 
B

Bob La Londe

Jan 1, 1970
0
Jim said:
I think it's more like V ja doo.

That's the feeling you get when you don't want to be here again.

Ok, here is the easy way. Remove the two wires in the screw terminals
marked AC and twist them together. Then cut all the red wires. That should
pretty effectively disable the dialer.
 
A

AngryOldWhiteGuy

Jan 1, 1970
0
Ok, here is the easy way. Remove the two wires in the screw terminals
marked AC and twist them together. Then cut all the red wires. That should
pretty effectively disable the dialer.

RHC: Ok, now that we've all had our fun with you, I'll give you a
straight answer.

First off, unless you have the installer code, nothing else I say
matters a damn.

Assuming you do, go...*8, installer code to get into programming mode.
Then go into section 015 and turn off the 7 light (this disables
telephone line monitoring). Then go into section 380 and turn 1 light
off. Then pound out (#) and things should work properly, as your
panel will not try to dial out, and the TLM is now disabled (so it
won't look for dial tone and generate a trouble when it doesn't see
that )


Thanks for the guidance - I appreciate you sharing your experience with me -
hopefully, I'll have an opportunity to repay the favor to someone that needs
to know something about which I have experience.

And for the other guy that explained "the easy way" - was that fun for ya???
 
B

Bob La Londe

Jan 1, 1970
0
AngryOldWhiteGuy said:
RHC: Ok, now that we've all had our fun with you, I'll give you a
straight answer.

First off, unless you have the installer code, nothing else I say
matters a damn.

Assuming you do, go...*8, installer code to get into programming mode.
Then go into section 015 and turn off the 7 light (this disables
telephone line monitoring). Then go into section 380 and turn 1 light
off. Then pound out (#) and things should work properly, as your
panel will not try to dial out, and the TLM is now disabled (so it
won't look for dial tone and generate a trouble when it doesn't see
that )


Thanks for the guidance - I appreciate you sharing your experience with
me - hopefully, I'll have an opportunity to repay the favor to someone
that needs to know something about which I have experience.

And for the other guy that explained "the easy way" - was that fun for
ya???


Please note that all sentences terminated with the "?" mark are rhetorical.

So, do you have the installer code? Were you even aware that the installer
code is NOT the master code? If so great. If not my way still works.
Guaranteed, no more annoying lights. But, I am sure you feel you are the
smartest guy in the room and you will do as you said:

" I'll have to look into re-programming it myself - disabling the dialer
shouldn't be that difficult, huh??" Really? Just like that huh? People
didn't fall all over themselves to tell you what you wanted to hear, but
told you the truth instead and you don't need any help anyway. Well if you
didn't need any help anyway why did you bother to ask?

There is nothing hard about programming many alarm panels, but without the
installer code you are totally out of luck. Well, you could pull it and
ship it off to Jima Rojas to be unlocked, but he charges to do that.

Fun, no. I have seen hundreds if not thousands of guys like you come and go
on this newsgroup. Déjà vu. All over again...

Bob La Londe - Real Name
Yuma, Arizona - Really were I live

P.S. So how angry are you?
 
G

G. Morgan

Jan 1, 1970
0
Bob said:
Fun, no. I have seen hundreds if not thousands of guys like you come and go
on this newsgroup. Déjà vu. All over again...

Isn't part of the group's charter to help DIY'ers as well as Pro's?

Over the years we all have seen hundreds of posts like this, but the
answer the OP gets varies. There was a time when many of 'us' (tinu)
would tell him how to get into programming, provide a link to a manual,
and step him through the process. Have not seen much of that lately,
except for RCH's reply.
 
B

Bob La Londe

Jan 1, 1970
0
G. Morgan said:
Isn't part of the group's charter to help DIY'ers as well as Pro's?

Over the years we all have seen hundreds of posts like this, but the
answer the OP gets varies. There was a time when many of 'us' (tinu)
would tell him how to get into programming, provide a link to a manual,
and step him through the process. Have not seen much of that lately,
except for RCH's reply.

I think you missed part of it.
 
A

AngryOldWhiteGuy

Jan 1, 1970
0
If I offended anyone here by underestimating the complexity of the task
(disabling the dialer), I apologize - I am well aware that there are a lot
of skill sets about which I have no idea of what goes on behind the scenes -
I consider the guy that keeps my Honda running to be a wizard - likewise for
the guy that fixed my AC - mainly because those are areas about which I
don't know much, if anything.

To those guys that provided helpful information here, thanks very much.
 
A

AngryOldWhiteGuy

Jan 1, 1970
0
Angry? About a response on an internet newsgroup?? Yeah, sure . . .
 
G

G. Morgan

Jan 1, 1970
0
AngryOldWhiteGuy said:
Angry? About a response on an internet newsgroup?? Yeah, sure . . .

don't worry about it, it's just the nature of the group.

Do you have the installer's code?

Do you have the "installers" manual (not little user manual) and a
programming sheet?
 
B

Bob La Londe

Jan 1, 1970
0
AngryOldWhiteGuy said:
Angry? About a response on an internet newsgroup?? Yeah, sure . . .

.... and the irony is wasted. LOL.
 
V

vstarsecurity

Jan 1, 1970
0
responding to
http://www.secure-gear.com/security-physical/Changing-the-call-out-phone-number-59620-.htm
vstarsecurity wrote:
AngryOldWhiteGuy wrote:

I have an alarm system that came with the house - we don't have it
monitored, and it's currently showing an amber "Trouble"
indicator because
(so I've been told) there's no call out number that it can verify - so
I'd
like to set it up so that if there's a condition that'd cause the system
to
call a monitoring service, I'll get the call on my phone. It's a DSC
Power
832 system - can anyone point me to how I could program it to call my
phone - if that's not possible, is there any way to eliminate the
condition
that's lighting the trouble light?


Why not buy a set of self-monitoring home alarm systems for your home ?
Vstar security are providing self-monitoring home security systems, please
check
it.


-------------------------------------
Vstar Security is a international company involved in design and
distribution of
comprehensive GSM, burglar alarm system, security cameras for businesses
in
telecommunication, Security Industry, Automotive, Telemetry and Technology
related industries
 
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