D
D from BC
- Jan 1, 1970
- 0
Once I've profiled my customer as "problematic", I immediately start
charging for time to clarify the design request.
(Block diagrams, flow chart whatever..)
Or.......
Sometimes I'll give a customer exactly what they describe. I don't ask
for the purpose nor do I fit the electronics to the app.
When the customer realizes that they goofed by not giving the designer
not enough information, I make more money $$$ by charging for design
changes...
So.... foolish customers with $$$ = profit...
So I like everybody...the smart customers and the foolish ones.
Is this sneaky?
Is it a 'give'm what they want no hassles' approach?
Does this help when customers want to keep the app private?
Is this risky for reputation damage?..
A happy customer gets a PCB that does the job.
Whereas, a clueless customer getting exactly what asked for and later
it's discovered that it's not enough and the designer looks bad.
D from BC
charging for time to clarify the design request.
(Block diagrams, flow chart whatever..)
Or.......
Sometimes I'll give a customer exactly what they describe. I don't ask
for the purpose nor do I fit the electronics to the app.
When the customer realizes that they goofed by not giving the designer
not enough information, I make more money $$$ by charging for design
changes...
So.... foolish customers with $$$ = profit...
So I like everybody...the smart customers and the foolish ones.
Is this sneaky?
Is it a 'give'm what they want no hassles' approach?
Does this help when customers want to keep the app private?
Is this risky for reputation damage?..
A happy customer gets a PCB that does the job.
Whereas, a clueless customer getting exactly what asked for and later
it's discovered that it's not enough and the designer looks bad.
D from BC