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Dell Inspiron 3521

MarkBob

Jan 6, 2022
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On startup ticking noise (shorting ) and then gives a no media found .Have checked the hdd is fine .In the bios i get no hdd ,no dvd drive . Has anyone come across this before
 

bertus

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Nov 8, 2019
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Hello,

Is the noise with or without the power adapter?
It looks like the HDD is broken.

Bertus
 

MarkBob

Jan 6, 2022
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Bertus I have tested the hdd in another pc and it works fine thatwhy i seem to think that somewhere i have faulty component as both the hdd and dvd draw lights flicker for split second and then get the no hdd and no dvd in bios /no media found on black screen when not in bios
 

bertus

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Hello,

Perhaps a strange question, but are the fan and heatsink clean?
Dust can give a lot of trouble in laptops.

Bertus
 

MarkBob

Jan 6, 2022
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All clean first thing i checked when opening the pc to see if i could see any physical component damage Bertus
 

MarkBob

Jan 6, 2022
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Tried that already Harald Kapp ,new thermal paste too, bios is up to date
 

Martaine2005

May 12, 2015
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Disconnect the HDD and DVD drive.
Boot the PC. (Laptop).
See if the ‘ticking’ is still there.
I’d try booting with the case off, it maybe easier to locate the noise.
Make sure the fan spins on POST.

Martin
 

Harald Kapp

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Nov 17, 2011
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You tried the HDD in another PC. Have you tried another HDD in this laptop?
Does the laptop perhaps have a second SATA port you could try?
If there's no valuable data on the HDD, you could try formatting it on the other pc where it works. Maybe a small error on the HDD which is ignored by the other pc but bothers the Dell?
Have you tried booting the Dell from the optical drive (if there is one)?
 
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