Harman Kardan AVR1700 Rcvr BCO update

[root]

A friend has an AVR1700 receiver which displays a
BCO Update message
and locks up. A google search reveals this problem
has affected others, but no solution other than returning
the unit for service has emerged.

Does anyone here know what BCO update means? Anyone
know of a fix?

We have tried just waiting it out, no good after several
days. One person suggested repeatedly turning it on and
off: again no solution.

There is nothing in the user manual about this problem.

Any help?

TIA

 

[root]

The HK website says the following about this problem :

< My AVR 1700 shows an update warning screen "BCO UPDATE" and freezes. What
can I do? >

"Please perform a reset. 1: Press the front-panel Standby/on switch to place
the unit in the Standby mode (the power Indicator LED will turn amber). 2:
Press and hold the front-panel Surround Mode Button for at least 5 seconds
until the RESET message appears on the front-panel message display. Now the
receiver should function correctly. (Radio presets and other adjustments
will be lost, so these must be re-entered). If this reset does not solve the
problem, please contact the Harman Kardon helpdesk. Please note that a
software update can only be performed with a USB memory stick with files
downloaded from the Harman Kardon web site. It is not possible to update
through direct web connection. We are sorry for any inconvenience you may
have experienced."

Any use ?

Arfa

Thanks. I tried to find any mention of the problem on the HK site and
I didn't find this. I also called but couldn't get to a person and
they haven't returned my call.

I will tell my friend to try what you have found.

 

[Mark Zacharias]

Thanks. I tried to find any mention of the problem on the HK site and
I didn't find this. I also called but couldn't get to a person and
they haven't returned my call.

I will tell my friend to try what you have found.

I see an AWFUL LOT of these being sold "as-is" and for "parts-repair" on
eBay.

Must be a pretty crappy model.

Mark Z.

 

[root]

Thanks. I tried to find any mention of the problem on the HK site and
I didn't find this. I also called but couldn't get to a person and
they haven't returned my call.

I will tell my friend to try what you have found.

Question has become academic: my friend returned the Harman Kardon and
bought a Denon at twice the price.

 

[root]

I see an AWFUL LOT of these being sold "as-is" and for "parts-repair" on
eBay.

Must be a pretty crappy model.

Mark Z.

In my searches for a fix I too saw that model for sale in the
same condition. There is something pretty fishy about it:
Best Buy took the unit back without question after my friend
had used it for 6 months. It must be an arrangement between
BestBuy and Harman Kardon. I still don't know what BCO stands
for.

 

[[email protected]]

For anyone who has found this thread because their AVR 1700 is stuck in BCOUpdate mode, I wanted to post a the solution that worked for me this morning:

Connect your AVR 1700 to your home network. For me, this meant temporarily moving my cable modem and wireless router into the living room and connecting the receiver to my router with an ethernet cable.

Using your computer, determine the IP address of the AVR 1700 on your localnetwork. You can do this by logging into your wireless router's web interface, or by using a utility like this one: http://www.nirsoft.n...rk_watcher..html

Type the IP address of your AVR 1700 into a web browser on your computer (it should like this: 192.168.1.xxx, with the last three digits based on yourindividual network). If done correctly, you will be looking at the Harman Kardon web interface for the receiver.

Click the Choose File button and choose any random file on your computer. Ipicked a small txt file. Now click the Upload button. Dont' worry about what file you choose. The operation will fail, but you will have jolted the receiver out of update mode.

You're done. BCO Update message should disappear, and life is good again!

I hope this helps!

 

[[email protected]]

http://www.nirsoft.net/utils/wireless_network_watcher.html is the URL for the utility I mentioned.

Or Google Wireless Network Watcher if I can't post URLs

 

[[email protected]]

A friend has an AVR1700 receiver which displays a

BCO Update message

and locks up. A google search reveals this problem

has affected others, but no solution other than returning

the unit for service has emerged.



Does anyone here know what BCO update means? Anyone

know of a fix?



We have tried just waiting it out, no good after several

days. One person suggested repeatedly turning it on and

off: again no solution.



There is nothing in the user manual about this problem.



Any help?



TIA

Thank you so much for this solution! This worked perfectly and I actually had to do it a couple of times while I was setting it up so I know it will work every time. Thank you for letting me avoid sending this back for a new one.