I have used WebEx a couple of times and have no complaints. It was
fast and installed quickly. I think you must have some kind of SW
problem on your PC.
Well, we did the conference yesterday and I was not the only one having
problems. IMHO Webex really needs new software and procedures. Those
would be my main gripes:
a. It requires the loading of some Java that takes minutes. I was hoping
that joining a sample meeting would get that done for good so it doesn't
have to load again and again when the real meetings begin. Nope, must
load again every time :-(
b. It did not let me on before the meetings start time, and even then
not before the client had logged on. Meaning we had to waste several
minutes of everyone's time. Not efficient at all.
c. The client had my document uploaded because it was the item to be
talked about. It's a very long one and neither I nor any other
participant could scroll past page 9 but that's were the schematics
started. At that point we all hung up on Webex, loaded the document onto
our individual desktops and did the discussionn the old-fashioned way.
For the next meet I'll suggest to go without such online services
because it just wastes our time. I annotate lengthy docs with paragraph
numbering so it's easy to run the meeting "blind", via a good old phone
With respect to security my impression was that it is a point to point
connection and that WebEx controls which users are on via the m eeting
list, so it is very secure. Is that a wrong assumption?
I think you may be right. When joining the meeting the browser's
"locked" indicator comes on and it is also a https URL. But: Right after
I tested the site before the meeting I got an email from a sales guy. I
replied asking about safety. Didn't get a response other than a sales pitch.
I wonder whether this would be a good market for Skype. The technology
should be there. It would be ok if they'd charge for the service. But
not 33c/min/participant, that's a bit steep.