Maker Pro
Maker Pro

Installation/Upgrade info needed for Safewatch Pro 3000EN, from Tyco / ADT

J

Jim

Jan 1, 1970
0
$35 per sensor just to connect the wires to the panel?
If I understand you correctly, there's little for ADT to do.
Even if they test every sensor afterward, the whole job
is still less than 2 hours' work. You'd be better off
buying a panel, installing it yourself and having one of
the discount monitoring firms like 911alarm.com do
the monitoring. You can buy a new (non-ADT) control
panel, use the existing keypads and all your wiring for
less than $180.

Hook it up yourself and have it monitored for about
$12 a month. Even after paying for a new panel you'll
be way ahead the first year and you won't get ripped
off with excessive labor fees.


ADT *corporate* is usually OK. ADT also has so-called
"authorized dealers". These are independent alarm
companies who have an agreement to sell their monitoring
accounts to ADT. They use ADT's name and logo.
They're supposed to indicate clearly that they are not
ADT itself but many times they fail to do so. There have
been hundreds of complaints from victims of these
authorized dealers who pull every kind of scam in the
book. Your problem with this dealer is fairly common.
The salesman will promise anything to get the signature
on the multi-year monitoring contract.


What you want is of little to no importance to the
salesman. He got what he wanted -- the commission
for getting your signature on that agreement. Cancel the
contract based on the misleading sales pitch. File a
complaint with your state's licensing agency.

If you want help on this call me. I cater to DIYers who
want to install or service their own alarm systems so
I'm not without bias in this area. You've probably
noticed how "helpful" most professional alarm installers
are in this newsgroup. Many work for or own companies
that do the exact same things to their customers that
ADT did to you.

This person is a scam artist and should be avoided at all costs.
He lies constantly about his capabilities, simply to dupe people
into buying from his website.
Take a look at his horrendous Better Business Bureau Report.






BBB Reliability Report

The Better Business Bureau?
Serving Florida's West Coast
P.O. Box 7950
Clearwater, FL 33758-7950
(727) 535-5522 (24 Hours)
www.bbbwestflorida.org




Bass Burglar Alarms
4883 rest Cir
Sarasota, FL 2265
Telephone: (941) -1100
Fax: (941) -0448
www.basslarms.com



The BBB reports on members and non-members. If a company is a member
of the BBB, it is stated in this report
BBB Definition:

report - A summary of activity reflected in a company's BBB file.
Includes basic business background, BBB membership information, and
Bureau complaint activity over the previous three years. Also reports
may include any known government actions, advertising issues or other
information that results from activity conducted by the BBB.

Principal: Mr. Robert L Bass, Owner
Customer Contact: Mr. Robert L Bass, Owner - (941)-9747
File Open Date: June 2002
TOB Classification: Electric Equipment-Service & Repair, Fire Alarm
Systems, Security Control Equipment, Sys/Monitor
BBB Membership: This company is not a member.

Additional DBA Names
BassElectronics

Customer Experience

Based on BBB files, this company has an unsatisfactory record
BBB Definition:

unsatisfactory record - A company has an "unsatisfactory business
performance record" with the Bureau is based on the experiences
reflected in BBB files. This file condition results when the company
has failed to resolve or respond to complaints, repeatedly failed to
respond or resolve issues in a timely manner, failed to resolve the
underlying issues for a pattern
BBB Definition:

pattern - More than 2 complaints involving the same allegations
usually within 12 months that are significant in relation to the
company's size and volume of business.


of complaints, failed to honor their commitment to mediate or
arbitrate disputes or honor mediated agreements or arbitrated
decisions, failed to substantiate, modify or discontinue false
advertising claims that are challenged by the BBB, or failed to
discontinue unauthorized use of the BBB name and logo, a Federally
protected trademark.


with the Bureau due to unanswered complaints. The company has
resolved
BBB Definition:

resolved - The company resolved the complaint issues.


some complaints presented by the Bureau, however, the Bureau did not
receive a response to other complaints
BBB Definition:

other complaints - This refers to complaints from individuals or
businesses that do not fall under a specific category.

When considering complaint information, please take into account the
company's size and volume of transactions, and understand that the
nature of complaints and a firm's responses to them are often more
important than the number of complaints.

The Bureau processed a total of 28 complaints about this company in
the last 36 months, our standard reporting period. Of the total of 28
complaints closed in 36 months, 10 were closed in the last year.

Billing or Collection Issues
BBB Definition:

Billing or Collection Issues - Claim alleging billing errors,
unauthorized charges, or questionable collection practices.

Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.

1 - Company addressed the complaint issues. The consumer failed
to acknowledge acceptance to the BBB.

Delivery Issues
BBB Definition:

Delivery Issues - Claims alleging delayed delivery of ordered
merchandise.

Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.

9 - Company resolved
BBB Definition:

resolved - The company resolved the complaint issues.

the complaint issues. The consumer acknowledged acceptance to the
BBB.
1 - Company addressed the complaint issues. The consumer failed
to acknowledge acceptance to the BBB.
No Response
BBB Definition:

No Response - The company failed to respond to the complaint.

4 - Company failed to respond to the BBB to resolve or address
the complaint issues.

Customer Service Issues
BBB Definition:

Service Issues - Claims of alleged delay in completing service,
failure to provide promised service, inferior quality of provided
service, or damaged merchandise as a result of delivery service.

BBB Definition:

Customer Service Issues - Claims alleging unsatisfactory customer
service, including personnel's failure to provide assistance in a
timely manner, failure to address or respond to customer
dissatisfaction, unavailability for customer support, and/or
inappropriate behavior or attitude exhibited by company staff.

Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.

1 - Company addressed the complaint issues. The consumer
failed to acknowledge acceptance to the BBB.
No Response
BBB Definition:

No Response - The company failed to respond to the complaint.

1 - Company failed to respond to the BBB to resolve or address
the complaint issues.

Product Issues
BBB Definition:

Product Issues - Claim alleging a product does not meet the
expectations of the complainant, including defective merchandise.

No Response
BBB Definition:

No Response - The company failed to respond to the complaint.

2 - Company failed to respond to the BBB to resolve or address
the complaint issues.

Refund or Exchange Issues
BBB Definition:

Refund or Exchange Issues - Claim of alleged failure to honor
company policy or verbal commitment to provide refunds, exchanges, or
credit for products or services.

Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.


6 - Company resolved
BBB Definition:

resolved - The company resolved the complaint issues.


the complaint issues. The consumer acknowledged acceptance to the
BBB.
No Response
BBB Definition:

No Response - The company failed to respond to the complaint.

2 - Company failed to respond to the BBB to resolve or address
the complaint issues.

Issue Not Defined
No Response
BBB Definition:

No Response - The company failed to respond to the complaint.


1 - Company failed to respond to the BBB to resolve or address
the complaint issues.

Additional Addresses, Telephone Numbers, Fax Numbers, and Web
Addresses

Additional Addresses
2291View Cir
Sarasota, FL 34-6929


Additional Phone Numbers
Tel: (941)-9747
Tel: (877) -8900
Tel: (941)-3167
Additional Fax Numbers
Fax: (941) -9747
Additional Web Addresses
www.home-.us.com
www.security-systems.us

Industry Tips

Safe & Sound: Securing Your Home
Home Fire Protection


--------------------------------------------------------------------------------
Report as of August 1, 2007
Copyright? 2007 Better Business Bureau?, Inc.


If you choose to do business with this company, please let the company
know that you contacted the Better Business Bureau for a report.

BBB reports may not be reproduced for sales or promotional purposes.

The information in this report has either been provided by the company
or has been compiled by the Bureau from other reliable sources.

As a matter of policy, the Better Business Bureau does not endorse any
product, service or company. BBB reports generally cover a three-year
reporting period, and are provided solely to assist you in exercising
your own best judgment. Information contained in this report is
believed reliable but not guaranteed as to accuracy. Reports are
subject to change at any time.
 
T

Tommy

Jan 1, 1970
0
Robert you are the ONLY one not an asshole or who wasted my time. What
is with these losers? Don't they have girlfriends. They spend all
their time second guessing everyone and talking shit about what they
know nothing about. Why are they handling on an alarm group? Trying to
meet girls??? Other morons say that $1200 for two hours work by ADT
is a "good deal". I am amazed!! I guess My Space must have kicked them
off, uh? I will contact you. I'm also confident I will get out of
this deal with ADT. ADT is a joke. In most industries the larger
company tend not to rip you off. It doesn't take a scientist to put in
an alarm, notwithstanding the geniuses posting here lately. --thanks

Robert is the only one here that is telling you what you want to hear.

ADT probably not let you out of your contract, but if they do and you
purchase a new panel, hook up everything except the 35 windows and doors
and get it working. Then start timing, go back and hook up all the
windows and doors in the lasst 35, program them , test them, send
signals to your new central station, and come back here and let us know
the time it took.

If you can do it in under 2 hours and it all works correctly, then you
can probably get a job from anyone here.



By the way, no one here tries to be an asshole. a lot depends on how you
ask your questions. most everyone here knows how to do their job and run
their business. you got honest feedback, and slammed everyone for it. we
are a smartass lot but you need to look a little closer to home to find
the asshole.
 
C

Crash Gordon

Jan 1, 1970
0
How much is YOUR time worth? What do you do for a living?

We do alarms and other low voltage work...we know what it costs and what it
takes to do a job the right way.



$35 per sensor just to connect the wires to the panel?
If I understand you correctly, there's little for ADT to do.
Even if they test every sensor afterward, the whole job
is still less than 2 hours' work. You'd be better off
buying a panel, installing it yourself and having one of
the discount monitoring firms like 911alarm.com do
the monitoring. You can buy a new (non-ADT) control
panel, use the existing keypads and all your wiring for
less than $180.

Hook it up yourself and have it monitored for about
$12 a month. Even after paying for a new panel you'll
be way ahead the first year and you won't get ripped
off with excessive labor fees.


ADT *corporate* is usually OK. ADT also has so-called
"authorized dealers". These are independent alarm
companies who have an agreement to sell their monitoring
accounts to ADT. They use ADT's name and logo.
They're supposed to indicate clearly that they are not
ADT itself but many times they fail to do so. There have
been hundreds of complaints from victims of these
authorized dealers who pull every kind of scam in the
book. Your problem with this dealer is fairly common.
The salesman will promise anything to get the signature
on the multi-year monitoring contract.


What you want is of little to no importance to the
salesman. He got what he wanted -- the commission
for getting your signature on that agreement. Cancel the
contract based on the misleading sales pitch. File a
complaint with your state's licensing agency.

If you want help on this call me. I cater to DIYers who
want to install or service their own alarm systems so
I'm not without bias in this area. You've probably
noticed how "helpful" most professional alarm installers
are in this newsgroup. Many work for or own companies
that do the exact same things to their customers that
ADT did to you.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233http://www.bassburglaralarms.com
=============================>



Robert you are the ONLY one not an asshole or who wasted my time. What
is with these losers? Don't they have girlfriends. They spend all
their time second guessing everyone and talking shit about what they
know nothing about. Why are they handling on an alarm group? Trying to
meet girls??? Other morons say that $1200 for two hours work by ADT
is a "good deal". I am amazed!! I guess My Space must have kicked them
off, uh? I will contact you. I'm also confident I will get out of
this deal with ADT. ADT is a joke. In most industries the larger
company tend not to rip you off. It doesn't take a scientist to put in
an alarm, notwithstanding the geniuses posting here lately. --thanks
 
R

Robert L Bass

Jan 1, 1970
0
Robert you are the ONLY one not an asshole...

Well, I do have my moments. :^)
or who wasted my time. What is with these
losers? Don't they have girlfriends. They spend
all their time second guessing everyone and
talking shit about what they know nothing about.

They're not all that way. A few actually try to help
from time to time. I piss them off by explaining to
DIYers how to do what they do for a living. In
return they file bogus complaints, harass my
vendors and post lots of hateful stuff online. It
seems to make them happy. I guess that's
better than going around stealing hubcaps. :^)
Why are they handling on an alarm group?
Trying to meet girls???

Or guys???
Other morons say that $1200 for two hours work
by ADT is a "good deal".

It is pretty ridiculous. I like it when they try
to explain that their fees are so high because they
pay their state a licensing fee of $150 a year or
whatever. I guess to them it all seems reasonable.
I am amazed!! I guess My Space must have
kicked them off, uh?

Or NAMBLA.
I will contact you...

Fine. I'm around from 10:00 am (Eastern) most
weekdays. Weekends are catch as catch can.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>
 
R

Robert L Bass

Jan 1, 1970
0
By the way, no one here tries to be an asshole...

Comes naturally, eh?

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>
 
R

Robert L Bass

Jan 1, 1970
0
Me. i work hard at it!

Nice to know you're a success.
 
J

Jim

Jan 1, 1970
0
On Jul 31, 10:35 pm, "Robert L Bass" <[email protected]> wrote:
Robert you are the ONLY one not an asshole or who wasted my time. What
is with these losers? Don't they have girlfriends. They spend all
their time second guessing everyone and talking shit about what they
know nothing about. Why are they handling on an alarm group? Trying to
meet girls??? Other morons say that $1200 for two hours work by ADT
is a "good deal". I am amazed!! I guess My Space must have kicked them
off, uh? I will contact you. I'm also confident I will get out of
this deal with ADT. ADT is a joke. In most industries the larger
company tend not to rip you off. It doesn't take a scientist to put in
an alarm, notwithstanding the geniuses posting here lately. --thanks-
Uh huh.

Out of about 20 people, only you and the only asshole who only wants
to sell you something, are the only two nice guys here.


HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA
 
Well, I do have my moments. :^)


They're not all that way. A few actually try to help
from time to time. I piss them off by explaining to
DIYers how to do what they do for a living. In
return they file bogus complaints, harass my
vendors and post lots of hateful stuff online. It
seems to make them happy. I guess that's
better than going around stealing hubcaps. :^)


Or guys???


It is pretty ridiculous. I like it when they try
to explain that their fees are so high because they
pay their state a licensing fee of $150 a year or
whatever. I guess to them it all seems reasonable.


Or NAMBLA.


Fine. I'm around from 10:00 am (Eastern) most
weekdays. Weekends are catch as catch can.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233http://www.bassburglaralarms.com
=============================>



Oh, I didn't kow they had to pay a $150 lic fee. Why didn't you say
so??

I see what you mean above. Do they think they'll get work by hanging
out on a Google group all day? Just amazes me people who have nothing
better to do, talking about thing they could not possibly know about.
I guess that's why my space is so popular. Also gives a place for
those with a job to **** the boss by wasting time online. This would
be a great place if not for the losers.
 
R

Robert L Bass

Jan 1, 1970
0
Oh, I didn't kow they had to pay a $150 lic
fee. Why didn't you say so??

Heh. Some are licensed. Others need a leash.
I see what you mean above. Do they think
they'll get work by hanging out on a Google
group all day?

Not really. I'm about the only one who gets
work here. I get a lot of customers who have
read my posts. Many remark about some of
the thugs who post trash here.
Just amazes me people who have nothing
better to do, talking about thing they could
not possibly know about...

Yes, I know. It's almost an online sport. If you
look at the posting patterns you'll see that some
spend literally every off-duty hour in ASA. It
tells you something about their lack of a life. I
post mainly to get business. I try to offer help
to DIYers and newbies and I soemtimes reply to
the idiocy. It works. End users quickly see who
is trying to help and who is just being rude.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>
 
B

Buggs

Jan 1, 1970
0
Sue said:
They aren't all idiots, Jack. :)

Sue

Maybe not. The ones that come here are all cut from the same cloth though.
js
 
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