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IP camera repair - "on board" battery vs 'wallwart' power supply& ability to 'take' settings/reset

D

dave

Jan 1, 1970
0
I have two 'old' IP ('network') cameras, neither of which seems to be
able to 'take and hold' a reset to factory defaults. I followed the
procedure outlined in their owners manual. interestingly, both cameras
(an axis 2100, and an axis 2120) have an on-board battery (CR2032 3
volt), which their respective manuals -don't- mention (anywhere). matter
of fact, not only are the batteries unmentioned, but they give no
instruction on how to open their cases (which was neccessary to discover
they HAD batteries).

I used the the 'wallwart' power supply to reset (or 'try to reset') both
cameras back to their factory defaults. after following the reset
procedures to the letter, the cameras should have (supposedly) their IP
addresses reset (back to their defaults) but I can't "find" the cameras,
no matter what I try. so, I'm clutching at straws here...

I realize the 'common sense' answer to the following question, but I'd
like to hear your opinion:

let's say my onboard battery is stone dead (which I expect they are),
but I want to reset my camera back to its original factory defaults,
following the recommended procedure. if I follow the recommended
procedure while never UNplugging the camera from its "wall wart" power
supply, shouldn't the camera "return to" it's original default IP
address and hold that default IP address *ASSUMING* I've never unplugged
the wall power supply adapter from the camera?

or, put another way: is a "known good" on-board CR2032 battery REQUIRED
for any reason in order to MAKE the camera reset? I realize a good
on-board battery is required to *maintain* the new (or "returned to
default") settings once the camera is unplugged from its wall-wart power
supply, even for a moment, but that's *not* the question...

thanks guys,

toolie dave

ps- a more detailed discussion of the procedures I've tried can be found
here:

http://www.networkcamerareviews.com/forums/post-7914.html
can't assign an IP. axis cameras 'unseen' by XP & axis a - IP Camera Forum
 
J

Jeroni Paul

Jan 1, 1970
0
let's say my onboard battery is stone dead (which I expect they are),
but I want to reset my camera back to its original factory defaults,
following the recommended procedure. if I follow the recommended
procedure while never UNplugging the camera from its "wall wart" power
supply, shouldn't the camera "return to" it's original default IP
address and hold that default IP address *ASSUMING* I've never unplugged
the wall power supply adapter from the camera?

After reset the camera software might perform a reboot and load back
the settings from the NV memory which is powered by the batteries. You
can see the status of these batteries by measuring their voltage, if
discharged I would try a good one.
 
J

joesmith

Jan 1, 1970
0
I have two 'old' IP ('network') cameras, neither of which seems to be
able to 'take and hold' a reset to factory defaults. I followed the
procedure outlined in their owners manual. interestingly, both cameras
(an axis 2100, and an axis 2120) have an on-board battery (CR2032 3
volt), which their respective manuals -don't- mention (anywhere). matter
of fact, not only are the batteries unmentioned, but they give no
instruction on how to open their cases (which was neccessary to discover
they HAD batteries).

I used the the 'wallwart' power supply to reset (or 'try to reset') both
cameras back to their factory defaults. after following the reset
procedures to the letter, the cameras should have (supposedly) their IP
addresses reset (back to their defaults) but I can't "find" the cameras,
no matter what I try. so, I'm clutching at straws here...

I realize the 'common sense' answer to the following question, but I'd
like to hear your opinion:

let's say my onboard battery is stone dead (which I expect they are),
but I want to reset my camera back to its original factory defaults,
following the recommended procedure. if I follow the recommended
procedure while never UNplugging the camera from its "wall wart" power
supply, shouldn't the camera "return to" it's original default IP
address and hold that default IP address *ASSUMING* I've never unplugged
the wall power supply adapter from the camera?

or, put another way: is a "known good" on-board CR2032 battery REQUIRED
for any reason in order to MAKE the camera reset? I realize a good
on-board battery is required to *maintain* the new (or "returned to
default") settings once the camera is unplugged from its wall-wart power
supply, even for a moment, but that's *not* the question...

thanks guys,

toolie dave

ps- a more detailed discussion of the procedures I've tried can be found
here:

http://www.networkcamerareviews.com/forums/post-7914.html
can't assign an IP. axis cameras 'unseen' by XP & axis a - IP Camera Forum

Go back and Check "All" Connections w/meter.
good luck
j.
 
S

Samuel M. Goldwasser

Jan 1, 1970
0
dave said:
I have two 'old' IP ('network') cameras, neither of which seems to be
able to 'take and hold' a reset to factory defaults. I followed the
procedure outlined in their owners manual. interestingly, both cameras
(an axis 2100, and an axis 2120) have an on-board battery (CR2032 3
volt), which their respective manuals -don't- mention
(anywhere). matter of fact, not only are the batteries unmentioned,
but they give no instruction on how to open their cases (which was
neccessary to discover they HAD batteries).

I used the the 'wallwart' power supply to reset (or 'try to reset')
both cameras back to their factory defaults. after following the reset
procedures to the letter, the cameras should have (supposedly) their
IP addresses reset (back to their defaults) but I can't "find" the
cameras, no matter what I try. so, I'm clutching at straws here...

I realize the 'common sense' answer to the following question, but I'd
like to hear your opinion:

let's say my onboard battery is stone dead (which I expect they are),
but I want to reset my camera back to its original factory defaults,
following the recommended procedure. if I follow the recommended
procedure while never UNplugging the camera from its "wall wart" power
supply, shouldn't the camera "return to" it's original default IP
address and hold that default IP address *ASSUMING* I've never
unplugged the wall power supply adapter from the camera?

or, put another way: is a "known good" on-board CR2032 battery
REQUIRED for any reason in order to MAKE the camera reset? I realize a
good on-board battery is required to *maintain* the new (or "returned
to default") settings once the camera is unplugged from its wall-wart
power supply, even for a moment, but that's *not* the question...

thanks guys,

toolie dave

ps- a more detailed discussion of the procedures I've tried can be
found here:

http://www.networkcamerareviews.com/forums/post-7914.html
can't assign an IP. axis cameras 'unseen' by XP & axis a - IP Camera Forum

If you don't have a multimeter to test the batteries, just install new ones
and try again. Then report back. No one here is going to know the answer
unless they have actually worked on that or a similar unit, which is not
all that likely. All the speculation in the World won't solve this problem.

--
sam | Sci.Electronics.Repair FAQ: http://www.repairfaq.org/
Repair | Main Table of Contents: http://www.repairfaq.org/REPAIR/
+Lasers | Sam's Laser FAQ: http://www.repairfaq.org/sam/lasersam.htm
| Mirror Sites: http://www.repairfaq.org/REPAIR/F_mirror.html

Important: Anything sent to the email address in the message header above is
ignored unless my full name AND either lasers or electronics is included in the
subject line. Or, you can contact me via the Feedback Form in the FAQs.
 
C

Clint Sharp

Jan 1, 1970
0
In message
After reset the camera software might perform a reboot and load back
the settings from the NV memory which is powered by the batteries.
It's only powered from battery when there's no external power.

It's entirely possible that the battery is only used to hold a time/date
value and that the configuration is held in EEPROM which doesn't rely on
a battery to keep its contents. Finding out how to perform a factory
reset would be useful in this case.

Once the OP has done that, as another poster suggested, use a crossover
cable to connect it directly to a PC, setting the PC's IP address/subnet
mask to be in the same subnet as the factory default for the camera. If
that fails then contact Axis Tech support.
 
D

dave

Jan 1, 1970
0
ok, guys, thanks for the info :)

while you guys are still here, anybody familiar with THIS particular type

http://fileserver7.jpghosting.com/images/battery_CR2032_holder_240e593a58b944f76e9f6f92d544825a.jpg

of CR2032 on-board battery holder? (both of my cameras use -this-
holder). so far, to remove one of the batteries, I've tried:

"thumbnail stretching" the battery holder (upper black tab in this
image) wider to help extract it. seems only able to stretch about 50%
wide enough to allow removal - I'm not eager to risk 'busting' the holder.

also tried lifting (lower center in this image) the silver tab with
thumbnail, result being it doesn't seem "lift highable enough" to remove
the battery (without exceeding the elastic limit of the thin metal, anyway)

so now I'm contemplating: heating old butterknife red with blowtorch,
and using the hot tip to 'push over and off' the upper black tab (or
possibly to just cut it back 50% or so)

alternate approach: razor-knifing the upper black 'ear' shorter, or
maybe dremeling it shorter (or maybe "down flat entirely").

idea: anybody think the lower silver ear might be able to be removed
-entirely- straight upward *if* I insert, say, the end of a paper clip
in the lowermost square hole below the center of the ear 'clip', and
push down there while pulling UPward on the silver ear?

and, yeah, i -do- see (what I think are) two 'pry slots' one on each
side of the lower silver 'downforce' clip (but, still, it seems prying
it up THERE would permanently BEND the chrome ear)...

some sites 'advise' removing the holder (and the battery within) @the
same time by unsoldering the holder 'as a unit' from the board with a
soldering iron...bubba here not eager to try removing the holders
-entirely- to change the batts unless it's abso-tively neccessary <dread
factor: traces on these boards are 'near microscopic'...one slip and
it's 'ruination day'>

battery voltages (measured on pins, opp side of both boards, both
batteries still in place) in the 2100 camera: 2.73 volts. and on the
2120 camera: 2.46 volts.

I also have four 'other' CR2032 batteries (removed from old
motherboards, where I ruined the holders extracting 'em) which have 2.09
v, 2.65 v, 2.76 v, and 3.06 v (amazingly enough)...

bonus question: how low a 'volts out' can I expect a battery to be
before it's 'near dead'? or 'technically dead'?

- -

thanks guys

dave toolie :)

historic info, for true fanatics: these CR2032 on-board battery holders
seem to be available in a 'bewildering array' of slightly differing
configs (can't find anyone online selling the -same- holder, or 'socket'
used in my cameras). here's about 32 of 'em:


http://www.batteryholders.com/PBT_Coin_cell.shtml
about 16 shown here...

and roughly 16 more:
http://www.batteryholders.com/cr2032.shtml
 
A

Allodoxaphobia

Jan 1, 1970
0
ok, guys, thanks for the info :)

while you guys are still here, anybody familiar with THIS particular type

http://fileserver7.jpghosting.com/images/battery_CR2032_holder_240e593a58b944f76e9f6f92d544825a.jpg

of CR2032 on-board battery holder? (both of my cameras use -this-
holder). so far, to remove one of the batteries, I've tried:

"thumbnail stretching" the battery holder (upper black tab in this
image) wider to help extract it. seems only able to stretch about 50%
wide enough to allow removal - I'm not eager to risk 'busting' the holder.

also tried lifting (lower center in this image) the silver tab with
thumbnail, result being it doesn't seem "lift highable enough" to remove
the battery (without exceeding the elastic limit of the thin metal, anyway)

so now I'm contemplating: heating old butterknife red with blowtorch,
and using the hot tip to 'push over and off' the upper black tab (or
possibly to just cut it back 50% or so)

I'd cut back that plastic keeper until I could just pry the battery out.
Once out, I would G E N T L Y reform the metal contact tang to be as
tight as possible.
Then, insert the new battery.
You could possibly apply a dollop of hot glue on the battery at and over
the plastic keeper.
Any G forces large enough to dislodge the battery would probably cause
permanent damage to some other component/function of the camera, anyway.

YMMV & HNY
Jonesy
 
P

PeterD

Jan 1, 1970
0
ok, guys, thanks for the info :)

while you guys are still here, anybody familiar with THIS particular type

http://fileserver7.jpghosting.com/images/battery_CR2032_holder_240e593a58b944f76e9f6f92d544825a.jpg

of CR2032 on-board battery holder? (both of my cameras use -this-
holder). so far, to remove one of the batteries,

Lift spring tab/contact slightly, and lift that end of battery to
above the base of the holder. Slide battery towards spring tab, past
the retaining tab on the other side. Lift the side opposite the spring
tab/contact and slide battery out.

Reinsert in reverse of the above.
 
C

Clint Sharp

Jan 1, 1970
0
PeterD said:
Lift spring tab/contact slightly, and lift that end of battery to
above the base of the holder. Slide battery towards spring tab, past
the retaining tab on the other side. Lift the side opposite the spring
tab/contact and slide battery out.

Reinsert in reverse of the above.
Actually, looks like the plastic tab at the top of the pic hinges like a
latch on a DIMM/SIMM socket to me but...
 
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