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Kenmore Smartboard (microwave)

S

Sparkey

Jan 1, 1970
0
I'm repairing a microwave/convetion oven that was dropped.
Sears#363.63673201

Turns out the display pack cracked and consequently, no display
(oven appears to work otherwise)

Called up Sears, they can't sell me the display only, I have to buy the
whole smartborad @ $231.00.

Is there a snowball's chance in Haiti that anyone has a def. board with
a intact display ?

Or knows how to get around the Sears stonewall to buy just the display?

Many thanks,
Sparkey
 
J

jakdedert

Jan 1, 1970
0
Sparkey said:
I'm repairing a microwave/convetion oven that was dropped.
Sears#363.63673201

Turns out the display pack cracked and consequently, no display
(oven appears to work otherwise)

Called up Sears, they can't sell me the display only, I have to buy
the whole smartborad @ $231.00.

Is there a snowball's chance in Haiti that anyone has a def. board
with a intact display ?

Or knows how to get around the Sears stonewall to buy just the
display?
Don't know how old that particular model is, but suggest haunting a few
thrift stores and pawn shops to see if they have one which contains the same
display. If so, you'll pay considerably less for even a working unit than
the parts price cited above.....

Also, consider that Kenmore actually makes NOTHING! The unit in question is
undoubtedly a rebadged piece from another maker. Perhaps you can get the
display as a generic piece from the original manufacturer....?

jak


jak
 
J

Jerry G.

Jan 1, 1970
0
You should find out from Sears who the original manufacture of your oven is.
Then you can see if the original part may be cheaper or available. You would
also have a better chance to find a scrapper oven like yours to see if you
can get the part out of that one.

--

Jerry G.
======


I'm repairing a microwave/convetion oven that was dropped.
Sears#363.63673201

Turns out the display pack cracked and consequently, no display
(oven appears to work otherwise)

Called up Sears, they can't sell me the display only, I have to buy the
whole smartborad @ $231.00.

Is there a snowball's chance in Haiti that anyone has a def. board with
a intact display ?

Or knows how to get around the Sears stonewall to buy just the display?

Many thanks,
Sparkey
 
S

Sparkey

Jan 1, 1970
0
Hey guys

Thanks for the advice.
This flourescent dispaly has "Samsung" written on it along with a part
# HNM-18LS06.

I've been trying to find a distributer
that carries them. So far, Mouser, digikey and Samsungparts.com have
been a bust.
I gotta be able to buy this from somewhere.

Sparkey
 
When I worked for GE about 15 years ago selling major appliance parts,
you couldn't get individual parts for the smartboards. A few of them
had a replaceable low-voltage transformer but that was about it. Some
of the boards were sold outright and some were on an exchange basis.

You might try your local independent parts distributor to see if they
can do any better on the pricing. Marcone is one such place and there
are many others.

Outside of that, thrift stores, pawn shops, and used appliance stores
are probably your best bets.
I gotta be able to buy this from somewhere.

Not really. It is cost effective for Sears (or whoever built it for
them) to go to Samsung and say, "Hey, I need to buy 110,000 displays
for a microwave oven... 100,000 to sell and 10,000 for spares, make
me a deal?" Samsung says "Sure, five bucks each!", runs the 110,000,
gets paid, and throws the mold in the dumpster...

Standard disclaimers apply; I don't get money from any of the companies
mentioned anymore.

Matt Roberds
 
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