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Keypad DOA

M

motley me

Jan 1, 1970
0
I ordered a replceent keypad(6150RF) for an ademco panel alst week
and didn't get it till friday. well i go Monday to install it and LOW AND
BEHOLD the damn thing was DRT(dead right there). When powered up the
backlights would come on, but no beeps, no screen and key presses wouldn't
register. So now i have to send the thing back and make another trip to the
customers.

Another thing, has any one else noticed how cheap the ademco keypads
are starting to look? The pc board on the 6150rf was flimsy. I took it off
to check the back of the membrane and pc lands and i was afraid to put too
much pressure on the board.


Anyone else had DOA problems?
 
J

Jim Rojas

Jan 1, 1970
0
motley said:
I ordered a replceent keypad(6150RF) for an ademco panel alst week
and didn't get it till friday. well i go Monday to install it and LOW AND
BEHOLD the damn thing was DRT(dead right there). When powered up the
backlights would come on, but no beeps, no screen and key presses wouldn't
register. So now i have to send the thing back and make another trip to the
customers.

Another thing, has any one else noticed how cheap the ademco keypads
are starting to look? The pc board on the 6150rf was flimsy. I took it off
to check the back of the membrane and pc lands and i was afraid to put too
much pressure on the board.


Anyone else had DOA problems?

I believe the keypad comes addressed as 31 by default. If you have more
than one keypad installed, check and see what the other one is
programmed as by pressing and holding the 1 + 3 keys for a few seconds.
If the keypad displays 16, change yours to 17. If it displays 17, change
the new one to 16. Either way, 31, 00, 16, 17, 18 will work depending on
your panel. Worse case, just hook the old one back up and see what it is
addressed as.

Jim Rojas
 
C

Crash Gordon

Jan 1, 1970
0
never had one doa...except when not programmed correctly.
 
J

JoeRaisin

Jan 1, 1970
0
motley said:
I ordered a replceent keypad(6150RF) for an ademco panel alst week
and didn't get it till friday. well i go Monday to install it and LOW AND
BEHOLD the damn thing was DRT(dead right there). When powered up the
backlights would come on, but no beeps, no screen and key presses wouldn't
register. So now i have to send the thing back and make another trip to the
customers.

Another thing, has any one else noticed how cheap the ademco keypads
are starting to look? The pc board on the 6150rf was flimsy. I took it off
to check the back of the membrane and pc lands and i was afraid to put too
much pressure on the board.


Anyone else had DOA problems?

I've seen it once.

Of course it only happens when you don't have another one. We used to
carry a couple of each type of keypad - rotate them out on installs so
we didn't end up with a ten year old keypad bouncing around the back of
the truck. Had a service call on a Saturday night way the out in the
middle nowhere - bad keypad (fix word). Only had one left on the truck
(couldn't have been more than a month old) and damned if it wasn't bad.

Shit like that always throws me for a few minutes, certain that I've
either misdiagnosed the problem or screwed up the wiring. The kicker
was that there was a splice hidden somewhere around the house as the
wire at the keypad was different than the wire the panel. 22/4 at the
panel, Cat-5e at the keypad. So I wasted some time making sure I had
the right colors.

I did have some other keypads so that customer now has an alpha keypad
and, since it was a fairly small system, 5 doors 3 motions & a low temp
along with one zone of fire it didn't take much time to program
everything in.

The guy and his girlfriend were thrilled with it, my boss - not so much.
As far as I know the regional manager is still trying to figure out
how to get away with billing the customer for a service tech to go back
out and replace the alpha keypad with what the customer paid for. I got
the impression that he was more pissed that I programmed the alpha than
the actual keypad since they were given that option and "chose not to
pay for that feature".

Heaven forbid a customer who probably only thinks about his alarm
company when he writes the checks has a positive impression of the only
service call he had during the 8-9 yrs he'd been a customer.
 
M

motley me

Jan 1, 1970
0
What Ademco panel? Are you sure it was addressed correctly? If not it
will do exactly what you describe.

Vista 10se, thought that doesn't matter. it wouldn't register a keypress.
therefore no way to change address.
 
M

motley me

Jan 1, 1970
0
I believe the keypad comes addressed as 31 by default. If you have
more than one keypad installed, check and see what the other one is
programmed as by pressing and holding the 1 + 3 keys for a few
seconds. If the keypad displays 16, change yours to 17. If it displays
17, change the new one to 16. Either way, 31, 00, 16, 17, 18 will work
depending on your panel. Worse case, just hook the old one back up and
see what it is addressed as.

Jim Rojas
Did all that. even called the tech support. Thought i might be missing
something. but no dice. dead keypad.
 
M

motley me

Jan 1, 1970
0
never had one doa...except when not programmed correctly.

This was my first DOA like this. I couldn't even get to the programming.
 
M

motley me

Jan 1, 1970
0
I've seen it once.

Of course it only happens when you don't have another one. We used to
carry a couple of each type of keypad - rotate them out on installs so
we didn't end up with a ten year old keypad bouncing around the back of
the truck. Had a service call on a Saturday night way the out in the
middle nowhere - bad keypad (fix word). Only had one left on the truck
(couldn't have been more than a month old) and damned if it wasn't bad.

Shit like that always throws me for a few minutes, certain that I've
either misdiagnosed the problem or screwed up the wiring.

Amen. I went through everything i could think of, before calling
honeywell. then we went through all the things i just went through again
and tech came up with the same as me. DOA.
 
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