OK, here's a quick review on Video One Repair... hope people can get something out of it.
I called them for some issues I was having with my Sony VX2000. I was getting audio dropouts on recordings, tape lock-ups while in playback mode and the jog dial was sticking (yeah, it really sucked!). I was really not wanting to go to any repair shop in my home town because I don't hear good things about any of them at all and they charge $65+ just to look at the camera.
Anyway, I found Video one on google and called them and they seemed really knowledgeable. They ONLY work on Sony and Canon prosumer cameras, so they really know their stuff (sorry if you've got a Panasonic cam... they don't work on those). They were really nice over the phone too.. I even talked to the owner, Sherman a couple times and he gladly took the time to address my concerns with the camera.
Turnaround was quick too... sent the camera in on Wednesday and they had it back to me the following Friday... so that's 9 days total including 2 days shipping both ways, me thinking about whether I wanted to fix it or not for a day and a half ($580 to rebuild the entire tape drive and fix the jog dial.. not bad), and a weekend in there too. So their part basically took a day! Camera came back clean and in perfect working order for all issues.
Oh, and the best part is they have a 6 month guarantee on ANY ISSUES you have with your camcorder! EVEN IF IT'S NOT THE ISSUE THEY FIXED! Of course they said not for water damage or physical damage etc... but WOW! I've NEVER heard of a company doing that!
So bottom line, if you have a Sony or Canon prosumer camera, I recommend you check them out. It's free for them to look at the camera and free shipping back to you, so you just have to ship it to them (was about $18 for me). Their website is
http://www.videoonerepair.com
Oh, and I also did a video review that you can check out here (yeah, you could say I'm impressed!):