peethagoras
- Aug 4, 2023
- 4
- Joined
- Aug 4, 2023
- Messages
- 4
Against my usual policy of buying used stuff and refurbishing, rather than new stuff, some 15 months ago I decided to buy a brand spanking new Brother DCP-1612W printer/scanner.
The monochrome laser printer is excellent and gives no hassle. I never used the scanner because I had no need - that is until a week ago. I had to copy some documents at home and began to copy the first one. Here's the gist:
Check all settings are as factory, place A4 sheet on scanner bed, select "Copy" and then pres "Start": the scanner starts up and then grabs a blank sheet to print on, then spits out first copy: great, very quick, only for one thing: the print (image) is offset by about 5cm to the left of the page. In other words, a crap copy.
The only way I can copy a page is to set it to reduced size of 60%, ok, legible, but still crap.
I then send a test page of text to the printer from my word processor, all is well, no problems.
Next a run a test print page from the printer, again, all is fine.
All the above proves that the scanner is reading the page but prints out an offset copy, and the printer is fine no matter from where the source is taken.
I can eliminate the computer and usb cable etc because the printer is perfect when a test sheet is made.
I can eliminate the scanner hardware because it prints a perfectly decent reduced (50%) image.
So what's going on then?
Although its possible to print and scan via the internet with ithis printer, I have never bothered to do so, as I cannot see why I should print a page of text by first sending the data half-way around the country, when all I need is a short usb cable. So that option as a test is out.
Question: could it be that the wrong software in ROM is causing my problem? Brother seem not to grasp the fault, having not heard any other such complaints, but if it were a bad ROM, would they be inclined to own up?
The monochrome laser printer is excellent and gives no hassle. I never used the scanner because I had no need - that is until a week ago. I had to copy some documents at home and began to copy the first one. Here's the gist:
Check all settings are as factory, place A4 sheet on scanner bed, select "Copy" and then pres "Start": the scanner starts up and then grabs a blank sheet to print on, then spits out first copy: great, very quick, only for one thing: the print (image) is offset by about 5cm to the left of the page. In other words, a crap copy.
The only way I can copy a page is to set it to reduced size of 60%, ok, legible, but still crap.
I then send a test page of text to the printer from my word processor, all is well, no problems.
Next a run a test print page from the printer, again, all is fine.
All the above proves that the scanner is reading the page but prints out an offset copy, and the printer is fine no matter from where the source is taken.
I can eliminate the computer and usb cable etc because the printer is perfect when a test sheet is made.
I can eliminate the scanner hardware because it prints a perfectly decent reduced (50%) image.
So what's going on then?
Although its possible to print and scan via the internet with ithis printer, I have never bothered to do so, as I cannot see why I should print a page of text by first sending the data half-way around the country, when all I need is a short usb cable. So that option as a test is out.
Question: could it be that the wrong software in ROM is causing my problem? Brother seem not to grasp the fault, having not heard any other such complaints, but if it were a bad ROM, would they be inclined to own up?
