Maker Pro
Maker Pro

Phone Jack

J

John

Jan 1, 1970
0
Hello,

I'm an amateur when it comes to repairing things.

I have static on my phone line and called the phone company. They came
out and everything is ok at the NID outside. I have located the jack
with the problem. It's a jacks that my DSL and phone like connect to.
I swapped DSL filters and that is not the problem. I then plugged in
the phone line directly into the jack and I hear static. I want to
check or replace the jack, but I don't know how hard this would be. I
heard that there are 4 wires only that need to be undone and
reattached to the phone jack.

Questions:

Do the wires just screw into the jack or are they soldered?

Is there any issue with electricity or anything? Meaning do I need to
turn off a breaker or is not needed.

How hard is it for me to replace a jack?

Any help would be appreciated.

Thanks!
 
T

Tom Biasi

Jan 1, 1970
0
John said:
Hello,

I'm an amateur when it comes to repairing things.

I have static on my phone line and called the phone company. They came
out and everything is ok at the NID outside. I have located the jack
with the problem. It's a jacks that my DSL and phone like connect to.
I swapped DSL filters and that is not the problem. I then plugged in
the phone line directly into the jack and I hear static. I want to
check or replace the jack, but I don't know how hard this would be. I
heard that there are 4 wires only that need to be undone and
reattached to the phone jack.

Questions:

Do the wires just screw into the jack or are they soldered?

Is there any issue with electricity or anything? Meaning do I need to
turn off a breaker or is not needed.

How hard is it for me to replace a jack?

Any help would be appreciated.

Thanks!

The four wires are color coded and the jack will have the colors indicated
near the screw terminals.
The danger of electrical shock is very low. If the phone rings when you are
across the line you may get a little buzz.
How hard will it be for you to do this? I don't know you but it is a low
difficulty repair.

Tom
 
J

John

Jan 1, 1970
0
Note that your problem is a loose connection that may not be at the jack
-- replace the jack, try it out, and if you still have a problem you'll
need to find the other end of the wire (there's probably a break-out
block close to the house entry point) and check connections there.

Is there break out box NID safe to disconnect and reconnect wires at?

Any electrical issues there?
 
J

John

Jan 1, 1970
0
I noticed a small grey plastic box that is near the NID. Is that the
external phone line box?
 
E

ED

Jan 1, 1970
0
Wayne said:
Hello,

I am just lurking around here, but could it be the phone itself ?

--
Wayne,

I am just lurking around here, but could it be the phone itself ? I had
static on a phone, it was the handset cord.
I agree with you Wayne, 95% of the time it's the phone handset cord
causing the problem that the OP describes. It would be helpful if
a different phone was used to test the jack.
 
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