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RCA does it again !

J

JURB6006

Jan 1, 1970
0
Aware of how much we laud the newer design of TCE products, I thought I'd
mention this. We all know that TCE engineers think of the servicer when
designing the product, but that thought is most likely something that could be
expressed phoenetically as "fukum".

They have certainly outdone themselves on this three panel LCD RPTV. (don't
know the mdl # right now).

This 2 year old unit comes in very dim, so the other tech decides to clean it.
After the mirror and outside of lens were cleaned to no avail, he decided to
clean the LCD panels. Now this guy isn't all that bad, but umfamiliarity has
bred disaster in this case. With my background, which includes a bit of machine
tool type of stuff, I would've recognized the mounting system as being
something you do not attempt to disassemble.

That's not the problem, we take the good with the bad and money is not a
problem. This thing is two years old and you can't get the part. I don't mean
it's NLA, I mean it's screw you we don't sell them, never did.

Now a new CRT based set, even an RPTV usually has a two year warranty on the
CRT(s), so wouldn't some type of equivalent coverage stand here ?

What's even more impressive is that I'm sure the cooling fans blew the dust
into the thing.

What's more, when I got there I told him to take it apart to the point where I
can see what's up. The kicker is that the input side of the main lens is
filthy. The LCDs probably didn't need to be touched, more than likely.

Actually if anyone has any suggestions they would be greatly appreciated, but I
think we're screwed. I just mainly came here to bitch, and maybe this can serve
as a caveat for someone out there. It's certainly a caveat emptor for anyone I
know.

JURB
 
J

John Del

Jan 1, 1970
0
Subject: RCA does it again !
From: [email protected] (JURB6006)
Date: 9/8/04 11:15 PM
Message-id: <[email protected]>

They have certainly outdone themselves on this three panel LCD RPTV. (don't
know the mdl # right now).

That sounds like the L50000, the first LCOS light valve unit built. I
understand that they made less than a thousand of them because getting the
nearly perfect prisms they required was more than problematic.

I don't really understand all of your post, but if it is the L50000, then parts
almost certainly aren't available, and TCE will most likely take it back from
the customer on an exchange. Try calling consumer relations.

John
 
R

Rich.Andrews

Jan 1, 1970
0
[email protected] (JURB6006) wrote in @mb-m13.aol.com:
Aware of how much we laud the newer design of TCE products, I thought I'd
mention this. We all know that TCE engineers think of the servicer when
designing the product, but that thought is most likely something that could be
expressed phoenetically as "fukum".

They have certainly outdone themselves on this three panel LCD RPTV. (don't
know the mdl # right now).

This 2 year old unit comes in very dim, so the other tech decides to clean it.
After the mirror and outside of lens were cleaned to no avail, he decided to
clean the LCD panels. Now this guy isn't all that bad, but umfamiliarity has
bred disaster in this case. With my background, which includes a bit of machine
tool type of stuff, I would've recognized the mounting system as being
something you do not attempt to disassemble.

That's not the problem, we take the good with the bad and money is not a
problem. This thing is two years old and you can't get the part. I don't mean
it's NLA, I mean it's screw you we don't sell them, never did.

Now a new CRT based set, even an RPTV usually has a two year warranty on the
CRT(s), so wouldn't some type of equivalent coverage stand here ?

What's even more impressive is that I'm sure the cooling fans blew the dust
into the thing.

What's more, when I got there I told him to take it apart to the point where I
can see what's up. The kicker is that the input side of the main lens is
filthy. The LCDs probably didn't need to be touched, more than likely.

Actually if anyone has any suggestions they would be greatly appreciated, but I
think we're screwed. I just mainly came here to bitch, and maybe this can serve
as a caveat for someone out there. It's certainly a caveat emptor for anyone I
know.

JURB

So can you describe what is wrong with the mounting system?

r
 
T

Tim Perry

Jan 1, 1970
0
Rich.Andrews said:
[email protected] (JURB6006) wrote in @mb-m13.aol.com:


So can you describe what is wrong with the mounting system?

r

and are you saying that because the LCD panel was cleaned it is beyond
repair? what happened ?
 
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