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Sony Bravia LCD TV S-Video colour balance problem

S

Steve

Jan 1, 1970
0
5 June 2007

Hello O Sages of electronics

I live in Saudi Arabia and have a Humax IRCI-5400Z satellite decoder
which has been connected to a Sony CRT television using the TV SCART
output to the S Video input of the TV using an IXOS SCART to S-Video
cable. I then upgraded my TV to the latest Sony Bravia LCD model
52X200A. However the pictures are now virtually black and white with
red, green and blue patches of colour in some areas.

Sony technical here have connected other new Bravia LCD TVs to the
cable/Humax, still getting the same colour problem. The new TV
composite and component video inputs, as well as the normal TV aerial
input are all OK (colours display correctly). All picture menu
settings on the new TV have been adjusted to no effect, the Humax menu
settings have all been adjusted, also to no effect. Is there a known
problem with the Humax not being able to display colours correctly on
the Sony Bravia LCD TV range? Sony here have not experienced this
problem before as SCART/S-Video is generally not used outside Europe.
I have emailed Sony technical who have not bothered to respond.

I can see no way to adjust S-Video settings on the Humax other than
just selecting S-Video in AV Settings. Below are technical details
that may assist diagnosis:

Humax IRCI 5400Z info on label :

IRCI-5400Z/ME 913051-11101
11 T050725 00258
Made in Korea

STB Status:

H/W version OAK I & II 2.1
S/W version HIC 1.05.00+
Device Driver version HIC 1.05.00+
S/W last update 4 MAR 2002
Loader version H2.19
System ID 0016.0601
CI slot 1 CI module is not installed
CI slot 2 CI module is not installed

The satellite being used is HOTBIRD

AV Tuning:

AV user set 1
AV default settings
Channel 38
PAL standard PAL G
Offset 0
NTSC mode Auto

AV Output Setting:

Video output S-Video
Audio output stereo
Dolby Digital On
Screen mode Auto
Display format Full
R/Y Gain % -17 (greyed out - not selectable)
G/U Gain % -35 (greyed out - not selectable)
B/V Gain % -35 (greyed out - not selectable)

The IXOS SCART to S-Video + 2 audio cable is wired as follows:

S video end SCART end

Shell not connected
1 17
3 19
2 15
4 13

audio R, L shell 4
audio R 1
audio L 3

The cable is 2 metres long and works on all Sony CRT TVs S-Video
inputs in their showroom, showing the correct colours. Ixos assure me
the connections in the cable are correct. I have emailed Humax but my
experience before with them does not lead me to believe they will
assist. I know the obvious advice is 'go get your money back' but in
Saudi sellers would rather dismember themselves rather than offer a
refund and guarantees of whatever length on paper tend to expire as
you reach the showroom door after paying.

I am trying to borrow another type of satellite decoder with SCART
output to narrow the field of possibilities but they are not easy to
find here and even more difficult to borrow.

I am familiar with electronics and AV terminology and would be very
grateful for any advice you may have.

Thankyou,

Steve Cooke
 
About troubles with TV & Hotbird... much snipped.

Steve:

Been there (al Khobar (Al Bustan) 2.5 years), done that. Where are
you?

My experience along the lines you are suggesting is that you are
likely feeding the wrong signal to the TV. Unless it is a multi-system
set (NTSC, NTSC2, PAL, PAL2, SECAM) the Hotbird down load might not be
compatible with the front-end on the set. So, either you change the
output to the set, or you go to the *auto-search* setting on the set
itself such that it finds the correct system to match the input. We
brought our Sony "smart-set" WEGA back with us and it has been quite
an interesting transition seeing it with only NTSC (Never The Same
Color) only signals as compared to PAL rF signal or direct signal
from our DVD player (which we also brought back).

But it can be solved unless the set does not have a smart front-end.
Further to this, some Sony models have inputs that are not
identical... example, the dedicated DVD input on the Sony does not
like our US obtained Chinese Philips DVD player, whereas that player
is fine when connected to the AUX 1 position. And it yet works fine
with our Saudi-obtained Panasonic DVD player. And channel numbers in
the US do not register with the channel numbers on the Sony. Sometimes
auto-search put the TV broadcast and/or cable channel as many as 5
numbers different than the US channel.

Hope this helps.

Peter Wieck
Wyncote, PA
 
5 June 2007
Hello O Sages of electronics

I live in Saudi Arabia and have a Humax IRCI-5400Z satellite decoder
which has been connected to a Sony CRT television using the TV SCART
output to the S Video input of the TV using an IXOS SCART to S-Video
cable. I then upgraded my TV to the latest Sony Bravia LCD model
52X200A. However the pictures are now virtually black and white with
red, green and blue patches of colour in some areas.

Sony technical here have connected other new Bravia LCD TVs to the
cable/Humax, still getting the same colour problem. The new TV
composite and component video inputs, as well as the normal TV aerial
input are all OK (colours display correctly). All picture menu
settings on the new TV have been adjusted to no effect, the Humax menu
settings have all been adjusted, also to no effect. Is there a known
problem with the Humax not being able to display colours correctly on
the Sony Bravia LCD TV range? Sony here have not experienced this
problem before as SCART/S-Video is generally not used outside Europe.
I have emailed Sony technical who have not bothered to respond.

I can see no way to adjust S-Video settings on the Humax other than
just selecting S-Video in AV Settings. Below are technical details
that may assist diagnosis:

Humax IRCI 5400Z info on label :

IRCI-5400Z/ME 913051-11101
11 T050725 00258
Made in Korea

STB Status:

H/W version OAK I & II 2.1
S/W version HIC 1.05.00+
Device Driver version HIC 1.05.00+
S/W last update 4 MAR 2002
Loader version H2.19
System ID 0016.0601
CI slot 1 CI module is not installed
CI slot 2 CI module is not installed

The satellite being used is HOTBIRD

AV Tuning:

AV user set 1
AV default settings
Channel 38
PAL standard PAL G
Offset 0
NTSC mode Auto

AV Output Setting:

Video output S-Video
Audio output stereo
Dolby Digital On
Screen mode Auto
Display format Full
R/Y Gain % -17 (greyed out - not selectable)
G/U Gain % -35 (greyed out - not selectable)
B/V Gain % -35 (greyed out - not selectable)

The IXOS SCART to S-Video + 2 audio cable is wired as follows:

S video end SCART end

Shell not connected
1 17
3 19
2 15
4 13

audio R, L shell 4
audio R 1
audio L 3

The cable is 2 metres long and works on all Sony CRT TVs S-Video
inputs in their showroom, showing the correct colours. Ixos assure me
the connections in the cable are correct. I have emailed Humax but my
experience before with them does not lead me to believe they will
assist. I know the obvious advice is 'go get your money back' but in
Saudi sellers would rather dismember themselves rather than offer a
refund and guarantees of whatever length on paper tend to expire as
you reach the showroom door after paying.

I am trying to borrow another type of satellite decoder with SCART
output to narrow the field of possibilities but they are not easy to
find here and even more difficult to borrow.

I am familiar with electronics and AV terminology and would be very
grateful for any advice you may have.

Thankyou,

Steve Cooke

It might help if you viewed a colour test pattern and told us what
each colour a) should be and b) shows up as.


NT
 
S

Steve

Jan 1, 1970
0
It might help if you viewed a colour test pattern and told us what
each colour a) should be and b) shows up as.

NT- Hide quoted text -

- Show quoted text -

21 June 2007

Sorry for the very late reply...the unexpected result, when viewing a
Hotbird satellite channel test card (Channel 2, 'TEST' from 'CYFRA+')
is that the colour bars show perfectly using composite video ('chart'
bars are white, yellow, light blue, green, pink, red, dark blue,
black) and also perfectly using the SCART to S Video cable with AV
output set to S Video. However on normal pictures the S Video result
is basically a black and white picture with only orange (solarised on
some flesh areas) and yellow present, but the channel graphics and
text display bright blue, yellow and green even though the picture is
virtually black and white.
 
S

Steve

Jan 1, 1970
0
Steve:

Been there (al Khobar (Al Bustan) 2.5 years), done that. Where are
you?

My experience along the lines you are suggesting is that you are
likely feeding the wrong signal to the TV. Unless it is a multi-system
set (NTSC, NTSC2, PAL, PAL2, SECAM) the Hotbird down load might not be
compatible with the front-end on the set. So, either you change the
output to the set, or you go to the *auto-search* setting on the set
itself such that it finds the correct system to match the input. We
brought our Sony "smart-set" WEGA back with us and it has been quite
an interesting transition seeing it with only NTSC (Never The Same
Color) only signals as compared to PAL rF signal or direct signal
from our DVD player (which we also brought back).

But it can be solved unless the set does not have a smart front-end.
Further to this, some Sony models have inputs that are not
identical... example, the dedicated DVD input on the Sony does not
like our US obtained Chinese Philips DVD player, whereas that player
is fine when connected to the AUX 1 position. And it yet works fine
with our Saudi-obtained Panasonic DVD player. And channel numbers in
the US do not register with the channel numbers on the Sony. Sometimes
auto-search put the TV broadcast and/or cable channel as many as 5
numbers different than the US channel.

Hope this helps.

Peter Wieck
Wyncote, PA

21 June 07

Hi Peter

Thanx for the advice and sorry for the delayed response. I've been in
Dhahran for 16 years now, obviously a total basket case. I work for
BAE Systems and started off living in the infamous Al Gosaibi
compound, moving to Golden belt for a while and then Riyadh A
compound, a mirror of the original Riyadh B compound that used to be
near Al Bustan. BAE also used to rent the Al Hada compound opposite
Al Bustan, it was much loved by it's bachelor residents which is
presumable why BAE built a new bachelor complex at Aziziyah directly
under the airbase flightpath and about as far away from shops and
amenities as it's possible to get and then forced the bachelors out of
Al Hada to move there... still, the 'Sid' is still relatively cheap!

Concerning the TV, it is auto multisystem with the smart front end.
Retuning the TV and selecting another Channel number for the satbox
output didn't help. Other S video devices (using S Video to S Video
cable) work fine in the Bravia's S video input socket and the sat
box's composite video out also works fine. A different SCART to S
Video cable didn't help, still giving me the 'B/W' picture. See below
for my answer to another suggestion of checking a 'test card'
screen. I have not located another similar satbox to try. It's
quite frustrating, I'll probably find the satbox's S video chrominance
signal is 1 nanovolt too small for the Bravias or something like
that...
 
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