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Thermal Printer Problem

hmunster123

Oct 22, 2022
3
Joined
Oct 22, 2022
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3
Does anyone have any experience here with thermal printers? I found a Star TSP100 ECO and thought it would be fun to print some bitmap images on it. I downloaded the software and driver but doesn't work. It does print out a receipt after plugging the usb into my Lenovo Desktop but that's it, power feed button doesn't do anything either. I'm running Windows 10 but also tried on a Windows XP machine and that didn't work. I'll probably just toss it but thought I would ask here for any advice. Thanks from Brooklyn NY.
 

kellys_eye

Jun 25, 2010
6,514
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Jun 25, 2010
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6,514
Does the software/driver work with the OS you're using? Some links to what you're using (and how) might help.
 

hmunster123

Oct 22, 2022
3
Joined
Oct 22, 2022
Messages
3
Yes, I got in touch with Star, they didn't have any answers. I'm using the right OS they said. It seems to be the right software and driver.
 

kellys_eye

Jun 25, 2010
6,514
Joined
Jun 25, 2010
Messages
6,514
Unfortunately, without loading and running that software (pointless without the hardware to connect to) it's not possible to determine if there is a software issue, hardware issue or even 'programming' issue (bit pattern).

This is one case when you'll have to do the investigation yourself - is the software loaded properly? Is the connecting cable correct? Have you programmed it properly? Is it a serial port connection and, if so, are the data parameters set correctly? Are there any DIP Switch settings to consider? etc etc.
 
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