humax digital set top box cant pick up ch 7

[Phil in Melbourne]

Here is a strange one for you.

About a year ago I bought a Humax standard definition set top box. Worked
fine for a good few months. I was very impressed with how well it picked up
the channels. Only a couple of inches of bare wire would suffice for an
aerial that would pick up most channels 99% of the time!!


Anyway about 3 months ago it would not pick up channel 7 any more. Not at
all. Not one quarter of a second of it. Nothing! Nothing changed in my
stereo setup. It just would not work any more.

All other channels are picture perfect. I didn't think much of it at the
time and just switched back to normal TV as I didn't think it was a fault
with the Humax unit. I thought it might be the rooftop antenna getting a
little rusty or something....



Anyway today I tried to tackle the problem head on. I was tired of switching
from the TV tuner to the DSTB when watching 7. I took out all coax splitters
and connectors that would be suspected of degrading the signal. Still no
channel 7. Not even a hint of it.

The TV picks up channel 7 with its internal regular tuner, and all other
channels just fine. It is a good antenna on the roof, with a good amount of
signal on all channels......

All digital channels work just fine except for any channel that comes from
the 7 studios. So I cant see the 7 guide channel, nor can I see 7Digital 1,
7Digital 2 nor 7Digital 3.

So what gives? Did channel 7 decide to change their format or something?
This is really annoying me!! By the way I purchased the DSTB at HiFi
supermarket which has now closed down!!!!

help!


PS, I also tried resetting the DSTB and doing a re-search of channels. After
the search completes, the menu shows that it has found channel 7 and all of
its variants, but it just won't show them!! The message is "no or bad
signal".

I will now try to find some new firmware for the unit. (it has a serial port
for this I think) But I didnt think that would be necessary, and playing
with firmware downloads in my situation is a bit dangerous I think with no
warranty or anything.

Cheers,
Phil

 

[Phil Allison]

"Phil in Melbourne"

About a year ago I bought a Humax standard definition set top box. Worked
fine for a good few months. I was very impressed with how well it picked
up the channels. Only a couple of inches of bare wire would suffice for an
aerial that would pick up most channels 99% of the time!!


Anyway about 3 months ago it would not pick up channel 7 any more. Not at
all. Not one quarter of a second of it. Nothing! Nothing changed in my
stereo setup. It just would not work any more.

All other channels are picture perfect. I didn't think much of it at the
time and just switched back to normal TV as I didn't think it was a fault
with the Humax unit. I thought it might be the rooftop antenna getting a
little rusty or something....


Anyway today I tried to tackle the problem head on. I was tired of
switching from the TV tuner to the DSTB when watching 7. I took out all
coax splitters and connectors that would be suspected of degrading the
signal. Still no channel 7. Not even a hint of it.

The TV picks up channel 7 with its internal regular tuner, and all other
channels just fine. It is a good antenna on the roof, with a good amount
of signal on all channels......

All digital channels work just fine except for any channel that comes from
the 7 studios. So I cant see the 7 guide channel, nor can I see 7Digital
1, 7Digital 2 nor 7Digital 3.

** You will HAVE to get ( beg, buy or borrow) another SB and try it in your
system.

ONLY then can you establish whether it is an antenna issue or not.


BTW 1

First make sure that there is no channel "lock out" set in your STB blocking
7 digital.

BTW 2

7 digital uses the frequencies of analogue channel 6.




........ Phil

 

[Phil in Melbourne]

did you happen to run re-installation setup recently. might need to
re-scan the channels again//

i had to do this earlier this year on a pyrod $70 job.

Yes, at the end of the post I wrote:

I also tried resetting the DSTB and doing a re-search of channels. After
the search completes, the menu shows that it has found channel 7 and all of
its variants, but it just won't show them!! The message is "no or bad
signal".

 

[Phil Allison]

"Phil in Melbourne"



** You should have posted the model number.





........ Phil

 

[atec77]

Yes, at the end of the post I wrote:

I also tried resetting the DSTB and doing a re-search of channels. After
the search completes, the menu shows that it has found channel 7 and all of
its variants, but it just won't show them!! The message is "no or bad
signal".

what signal level is it offering ?

 

[Phil in Melbourne]

"Phil in Melbourne"



** You should have posted the model number.





....... Phil

Model number is F2-1010T

-Phil

 

[Phil in Melbourne]

what signal level is it offering ?

There is a bar graph on the bottom of the screen. It's about 70 to 80%.
About the same as the other channels.

-Phil

 

[Phil Allison]

"Phil in Melbourne" >

Model number is F2-1010T

** See page GB24 of the manual under

" Delete a Service ".

That red " i " button is a menace.





....... Phil

 

[Phil in Melbourne]

** See page GB24 of the manual under

" Delete a Service ".

That red " i " button is a menace.





...... Phil

Update:

I have downloaded new firmware from the humax website and channel 7 now
works fine.

After making a female to female cable with pins 2 and 3 crossed over, and
after scratching my head for a while wondering why the humax downloader
program doesnt want to download, I managed to successfully download new
firmware and the problem has disappeared!!

The website does not show the fact that you have to turn off the power to
the DSTB at the wall, then turn it on again to accept the download. The
website just shows using the standby button on the face of the unit (which
did not work for me)

Setting it from standby to on does not activate the download. I only
stumbled across it by chance when I bumped the power cable out.


Sorry Phil Allison, I dont have the manual in front of me. What does it say
about the red i button?

-Phil

 

[Phil Allison]

"Phil in Melbourne"

Update:

I have downloaded new firmware from the humax website and channel 7 now
works fine.

After making a female to female cable with pins 2 and 3 crossed over, and
after scratching my head for a while wondering why the humax downloader
program doesnt want to download, I managed to successfully download new
firmware and the problem has disappeared!!

The website does not show the fact that you have to turn off the power to
the DSTB at the wall, then turn it on again to accept the download. The
website just shows using the standby button on the face of the unit (which
did not work for me)

Setting it from standby to on does not activate the download. I only
stumbled across it by chance when I bumped the power cable out.


Sorry Phil Allison, I dont have the manual in front of me. What does it
say about the red i button?

** Go find it or download from the Humax site like I did.




........ Phil

 

[Phil in Melbourne]

"Phil in Melbourne"



** Go find it or download from the Humax site like I did.




....... Phil

Cheers, I downloaded it and had a look at page 24. I wonder if that is what
it was. I don't think so because the channel was actually there, it just
didnt want to be picked up.

Anyway, all fixed now.

-P

 

[Phil Allison]

"Phil in Melbourne"

Cheers, I downloaded it and had a look at page 24. I wonder if that is
what it was. I don't think so because the channel was actually there, it
just didnt want to be picked up.

** Test it - instead of guessing.

Anyway, all fixed now.

** The hard way .




......... Phil

 

[Phil in Melbourne]

Cheers, I downloaded it and had a look at page 24. I wonder if that is

** Test it - instead of guessing.





** The hard way .




........ Phil

I did and it does not delete anything. But that might be something fixed up
within the new firmware....but I dunno now that I have overwritten the old
firmware.

Cheers,
Phil

 

[Mr.T]

** The hard way .

Not necessarily, the new firmware may provide other benefits as well.

MrT.