Xbox 1s problem

[Carlfretwell]

Hi all
My sons xbox 1s has issues and wondering if anybody could shed any light on it
Basically you power up the TV screen light up green and then goes black power light remains on ?

 

[Martaine2005]

Hi , could you give more information in an understandable fashion please?.
Sorry, I couldn’t understand the question.

Martin

 

[Carlfretwell]

Hi , could you give more information in an understandable fashion please?.
Sorry, I couldn’t understand the question.

Martin

Hi

When you power up the xbox the television screen lights up green for a few seconds then the television screen goes black
Power light on the xbox remains on

 

[Martaine2005]

Ok. First, you need to test the Xbox on another TV to rule that out.
And the Xbox lead that connects to the TV.
Once you’re happy that it’s definitely the Xbox, we can go forward by testing the outputs on the Xbox itself.

Martin

 

[Delta Prime]

Xbox one has two fans are they on!